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Chicago Driver Information

Make sure to follow these rules when giving rides in Chicago, and to keep an eye on your email for important news and updates from Lyft.

If you're a driver in any other city in Illinois, visit this page instead.

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Apply to drive

If you're applying to become a driver in Chicago, check out the application steps.

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Hub address and hours

Need in-person help? Head to the Chicago Hub from 10 am-8 pm Monday and Wednesday or 10 am-4 pm Tuesday, Thursday, and Friday. Here's the address:

  • 3976 N. Avondale Ave., 2nd floor
  • Chicago, IL 60641

Looking for parking? Here's a map of where you can park at the Chicago Hub.

LyftParkingMap_ChiHub4.jpg

 

Setting up your vehicle

Here's how to set your vehicle up correctly:

Chicago Compliance Doc Placement

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Required documents for drivers

Make sure you have all the following any time you enter driver mode.

Lyft trade dress emblem

Lyft emblem

Drivers are required by the City of Chicago to display the Lyft emblem (pictured above) while in driver mode. The Lyft emblem is Lyft’s official trade dress. It helps passengers and law enforcement identify your vehicle.

You'll receive your Lyft emblem at an inspection event or in the mail. The Lyft emblem should be displayed in the lower corner of your windshield on the passenger side every time you enter driver mode. Make sure to remove the emblem when you are not in driver mode.

If you haven't received yours yet, or have a damaged one, let us know and we'll get a new one out to you. In the meantime, print a temporary emblem (please print in color — not black and white).

Other required documents

  • 311 Sticker:You will receive a rectangular 311 sticker either at your Welcome Session or in the mail, to be applied to the back of your Lyft emblem, facing the inside of your car. Click here to learn how to apply your 311 sticker to your emblem.
  • Airport placard: Display the blue airport placard on the passenger side of your rear windshield whenever giving rides at Chicago airports.
  • City tax emblem: Once you're approved as a Lyft driver, the City of Chicago will email you a tax emblem. Display your City of Chicago tax emblem on your dashboard.
    Heads up: If you were issued an emblem in the last year, it expires June 30, 2017. The City of Chicago should've sent you an email from cserv@cityofchicago.org with a new emblem to print. It will be sent to the email address associated with your Lyft account, so check your spam folder if you can't find it. Display the new emblem when you receive it, it expires in 2018.
  • Proof of inspection: At the end of your inspection, we will provide a completed vehicle inspection form and upload a digital copy to your profile. Keep this in your car at all times while in driver mode. If you need to have a new inspection performed, print out this form and bring it to your local mechanic.
  • Driver ID:All Chicago drivers have a digital ID card which can be accessed in the Dashboard. If you're ever asked for proof of identification by law enforcement, present the ID from the dashboard by following these steps:
    1. Log into the Dashboard.
    2. Tap your driver photo in the top right-hand corner of the screen.

    This will take you to a page with your photo and legal name. Present this to the law official.

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Tips and best practices

You're an approved driver. Your ride is decked out with all the right things in all the right places, and you’re no stranger to the ins and outs of driving with Lyft. Here are a few of our pro-tips:

Driver mode limits

The City of Chicago prohibits drivers from driving more than 10 hours within a 24-hour period. The same requirement applies to vehicles; a single vehicle cannot be driven on the Lyft platform (by one or more drivers) for more than 10 hours within a 24-hour period.

For both drivers and vehicles, consecutive driving hours should not exceed 10 hours per day, or 70 hours per week. The city may issue fines to drivers if they exceed, or if their vehicles exceed these maximums.

Review airport and venue rules

Make sure to carefully read the rules for the following airports and venues before conducting pickups or drop-offs:

Refer to the following for additional information on giving rides in Chicago:

Read up on Lyft's policies

The City of Chicago requires that you have proof of personal insurance to be kept on hand at all times while driving on the Lyft platform. Lyft is a Transportation Network Provider and each license is required to maintain insurance as specified in the City of Chicago Municipal Code, Chapter 9-115-090.

View your insurance in the app by tapping 'Settings,' then 'Car,' and then 'Lyft insurance.'

Citations

If you receive a citation while you're driving on the Lyft platform, please contact our Critical Response Line immediately by using the 'Call Me' button on this page. In Chicago, citations and notices can sometimes be mailed to the address on file for you with the Illinois DMV. Please notify us if you receive a warning or citation in the mail, and make sure your address is up to date with the DMV.

DMV Requirements

In Chicago, drivers can have no more than two minor violations in a 3-year period on their DMV record.

Zero-tolerance policy

We have a strict zero tolerance policy for drivers (more info here). If you have any inquiries regarding the zero-tolerance policy, reach out to us or call 311.

Anti-discrimination policy

We have a strict anti-discrimination policy. Drivers are encouraged to read more here.

Background checks

Lyft’s background check includes screening for individuals that have had a City of Chicago public chauffeur license revoked or denied via the City of Chicago's data portal.

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Chicago debt collection

Under Chicago law, Lyft is required to notify drivers of any outstanding debts to the City of Chicago, and the process by which to pay the outstanding fine(s). If you receive a notice from Lyft of an outstanding debt owed to the City of Chicago, you must resolve the issue with the City directly by January 3, 2018, or the City requires Lyft to deactivate your driver account.

If you have any questions about your tickets, or issues enrolling online, call 312-744-7275 for assistance.

Keep an eye on your email and text messages — we will let you know if you owe debt to the City.

To view and pay your debt online:

  1. Visit the City of Chicago website
  2. Under “Search and Pay for Parking or Automated Camera Tickets” you may enter your own driver or vehicle information, or search by Ticket Number(s)*
  3. Click “Continue”
  4. Enter your payment information
  5. Maintain your payment confirmation for your own records

*Your City of Chicago Ticket Number(s) will be provided via email.

To pay your debt in person or by mail:

In person:

For a listing of in-person payment locations and EZ Pay stations, click here.

By mail:

City of Chicago
P.O. Box 88292
Chicago, IL 60680-1292

To enter into a payment plan:

Online:

Visit the City of Chicago website and enter your Notice Number if you have it, or you may enter your driver’s license number below that.

By phone:

Contact the City of Chicago’s Law Firm to enter into a payment plan or to correct any errors in your city records:

First Letter of Last Name Please Call
A – H 866-391-3975
I – K 888-272-1170
L – T 312-604-7100
U – Z 773-265-2600

Please note, a 22% collection fee will be added if you enroll in a payment plan by phone.

If you have been notified that you have outstanding debt to the City, you must complete one of the options above by January 3, 2018 or Lyft will be required to deactivate your driver account. Once you have paid your outstanding debt online, or entered into a payment plan, the City will notify Lyft. No further action is needed on your part.

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Document and inspection renewals

Drivers on the Lyft platform are required to maintain current documents (license, registration, insurance). Always update your documents via the Dashboard when they expire.

Annual and Semi-Annual Inspections

All vehicles in Chicago need to be inspected at least annually. If your vehicle is 6 model years old or older, you will need to have a re-inspection done every 6 months.

Visit any licensed inspection location, let the staff know you’re in need of a Lyft re-inspection, and bring the following with you:

Drivers aren't reimbursed for annual or semi-annual inspections. We have a partnership with Pep Boys, where you can get a re-inspection for about $15. Refer to the map below for additional inspection locations. We recommend calling ahead to schedule an appointment.

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Moving to or from Chicago as an existing driver

If you're already a driver in a different state, and you're moving to Chicago, send us a message with the following info. If you're moving to any other city in Illinois, follow the steps here instead.

  • The date you're moving
  • Your new shipping address
  • A clear photo of your vehicle registration*

When you move to Chicago, you will be required to have a vehicle inspection (more information below).

*If you were already required to upload your vehicle registration when you became a driver, you do not need to send it in again.

Moving from Chicago to a different state? Find your new market here to see what steps you'll need to take.

Chicago Inspection

Visit one of the locations below, and bring the following with you:

  • Your vehicle
  • Driver's license
  • Vehicle registration
  • Vehicle insurance
Pep Boys
2501 S Cicero Ave
Cicero, IL 60804
11 am - 5 pm, Tue - Sat
Closed from 1 pm - 2 pm
Pep Boys
2604 N Elston Ave
Chicago, IL 60647
11 am - 5 pm, Tue - Sat
Closed from 1 pm to 2 pm
Pep Boys
4143 W 95th St
Oak Lawn, IL 60453
9 am - 6 pm, Tue - Sat
Closed from 1 pm - 2 pm
Pep Boys
851 E Roosevelt Rd
Lombard, IL 60148
10 am - 5 pm, Tue - Sat
Closed from 1 pm - 2 pm
Pep Boys
9643.5 N Milwaukee Ave
Niles, IL 60714
11 am - 5 pm, Tue - Sat
Closed from 1 pm - 2 pm

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