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Chicago Driver Information

Make sure to follow these rules when giving rides in Chicago, and to keep an eye on your email for important news and updates from Lyft.

If you're a driver in any other city in Illinois, visit this page instead.

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Apply to drive

If you're applying to become a driver in Chicago, check out the application steps.

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Hub information

For information on the Chicago Hub, visit this page!

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Setting up your vehicle

Here's how to set your vehicle up correctly:

Chicago Compliance Doc Placement

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Required documents for drivers

Make sure you have all the following any time you enter driver mode.

Lyft trade dress emblem

Lyft emblem

Drivers are required by the City of Chicago to display the Lyft emblem (pictured above) while in driver mode. The Lyft emblem is Lyft’s official trade dress. It helps passengers and law enforcement identify your vehicle.

You'll receive your Lyft emblem at an inspection event or in the mail. The Lyft emblem should be displayed in the lower corner of your windshield on the passenger side every time you enter driver mode. Make sure to remove the emblem when you are not in driver mode.

If you didn't get an emblem or need a new one, place an order in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.

Other required documents

  • 311 Sticker:You will receive a rectangular 311 sticker either at your Welcome Session or in the mail, to be applied to the back of your Lyft emblem, facing the inside of your car. Click here to learn how to apply your 311 sticker to your emblem. If you just moved to Chicago, visit your local Hub to get a 311 sticker.
  • Airport placard: Display the blue airport placard on the passenger side of your rear windshield whenever giving rides at Chicago airports.
  • City tax emblem: Once you're approved as a Lyft driver, the City of Chicago will email you a tax emblem. Display your City of Chicago tax emblem on your dashboard. If you just moved to Chicago, you'll be sent one within 24-48 hours of logging into driver mode. If you don't receive a tax emblem, fill out this form or visit your local Hub to get one.
    Heads up: The tax emblem will be sent to the email address associated with your Lyft account, so check your spam folder if you can't find it. Display the emblem when you receive it — it expires in 2019.
  • Proof of inspection: At the end of your inspection, we will provide a completed vehicle inspection form and upload a digital copy to your profile. Keep this in your car at all times while in driver mode. If you need to have a new inspection performed, print out this form and bring it to your local mechanic.
  • Driver ID:All Chicago drivers have a digital ID card which can be accessed in the Dashboard. If you're ever asked for proof of identification by law enforcement, present the ID from the dashboard by following these steps:
    1. Log into the Dashboard.
    2. Tap your driver photo in the top right-hand corner of the screen.

    This will take you to a page with your photo and legal name. Present this to the law official.

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Tips and best practices

You're an approved driver. Your ride is decked out with all the right things in all the right places, and you’re no stranger to the ins and outs of driving with Lyft. Here are a few of our pro-tips:

Driver mode limits

In addition to Lyft's mandatory break requirement, Chicago regulations state that you cannot be in driver mode for more than 12 hours within a calendar day. After spending 12 consecutive hours in driver mode, you must take a break for a minimum of 8 consecutive hours.

Review airport and venue rules

Make sure to carefully read the rules for the following airports and venues before conducting pickups or drop-offs:

Refer to the following for additional information on giving rides in Chicago:

Read up on Lyft's policies

The City of Chicago requires that you have proof of personal insurance to be kept on hand at all times while driving on the Lyft platform. Lyft is a Transportation Network Provider and each license is required to maintain insurance as specified in the City of Chicago Municipal Code, Chapter 9-115-090.

View your insurance in the app by tapping 'Settings,' then 'Car,' and then 'Lyft insurance.'

Citations

If you receive a citation while you're driving on the Lyft platform, please contact our Critical Response Line immediately by using the 'Call Me' button on this page. In Chicago, citations and notices can sometimes be mailed to the address on file for you with the Illinois DMV. Please notify us if you receive a warning or citation in the mail, and make sure your address is up to date with the DMV.

DMV Requirements

In Chicago, in addition to meeting Lyft's standard criteria, drivers can have no more than one moving violation in the past 12 months.

Zero-tolerance policy

We have a strict zero tolerance policy for drivers (more info here). If you have any inquiries regarding the zero-tolerance policy, reach out to us or call 311.

Anti-discrimination policy

We have a strict anti-discrimination policy. Drivers are encouraged to read more here.

Background checks

Lyft’s background check includes screening for individuals that have had a City of Chicago public chauffeur license revoked or denied via the City of Chicago's data portal.

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Chicago debt collection

Under Chicago law, Lyft is required to notify drivers of any outstanding debts to the City of Chicago, and the process by which to pay the outstanding fine(s). If you receive a notice from Lyft of an outstanding debt owed to the City of Chicago, you must resolve the issue with the City directly by January 3, 2018, or the City requires Lyft to deactivate your driver account.

If you have any questions about your tickets, or issues enrolling online, call 312-744-7275 for assistance.

Keep an eye on your email and text messages — we will let you know if you owe debt to the City.

To view and pay your debt online:

  1. Visit the City of Chicago website
  2. Under “Search and Pay for Parking or Automated Camera Tickets” you may enter your own driver or vehicle information, or search by Ticket Number(s)
  3. Click “Continue”
  4. Enter your payment information
  5. Maintain your payment confirmation for your own records

To pay your debt in person or by mail:

In person:

For a listing of in-person payment locations and EZ Pay stations, click here.

By mail:

City of Chicago
P.O. Box 88292
Chicago, IL 60680-1292

To enter into a payment plan:

Online:

Visit the City of Chicago website and enter your Notice Number if you have it, or you may enter your driver’s license number below that.

By phone:

Contact the City of Chicago’s Law Firm to enter into a payment plan or to correct any errors in your city records:

First Letter of Last Name Please Call
A – H 866-391-3975
I – K 888-272-1170
L – T 312-604-7100
U – Z 773-265-2600

Please note, a 22% collection fee will be added if you enroll in a payment plan by phone.

If you have been notified that you have outstanding debt to the City, you must complete one of the options above by January 3, 2018 or Lyft will be required to deactivate your driver account. Once you have paid your outstanding debt online, or entered into a payment plan, the City will notify Lyft. No further action is needed on your part.

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Document and inspection renewals

Drivers on the Lyft platform are required to maintain current documents (license, registration, insurance). Always update your documents via the Dashboard when they expire.

Annual inspections

All vehicles in Chicago need to be inspected at least annually.

Visit any licensed inspection location, let the staff know you’re in need of a Lyft re-inspection, and bring the following with you:

Drivers aren't reimbursed for annual inspections. We have a partnership with Pep Boys, where you can get a re-inspection for about $15. Refer to the map below for additional inspection locations. We recommend calling ahead to schedule an appointment.

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Moving to or from Chicago as an existing driver

If you're already a driver in a different state, and you're moving to Chicago, send us a message with the following info. If you're moving to any other city in Illinois, follow the steps at Illinois Driver Information instead.

  • The date you're moving
  • Your new shipping address
  • A clear photo of your vehicle registration*

Once your region has been changed and you log into driver mode, you'll automatically be sent a tax emblem via email within 24 — 48 hours. If you don't receive a tax emblem or need to grab your 311 sticker, feel free to call or walk in to your local Hub to get either.

When you move to Chicago, you will be required to have a vehicle inspection (more information below).

*If you were already required to upload your vehicle registration when you became a driver, you do not need to send it in again.

Moving from Chicago to a different state? Find your new market here to see what steps you'll need to take.

New driver session and inspection

Visit one of the locations below, and bring the following with you:

  • Your vehicle
  • Driver's license
  • Vehicle registration
  • Vehicle insurance

Chicago Lyft Hub
3976 N. Avondale Ave, 2nd floor
Chicago, IL 60641
8 AM - 8 PM, Monday - Friday
9 AM - 5 PM, Saturday
12PM - 5 PM, Sunday

Pep Boys
2501 S Cicero Ave
Cicero, IL 60804
11 AM - 5 PM, Monday - Saturday
Closed from 1 PM - 2 PM

Pep Boys
4143 W 95th St
Oak Lawn, IL 60453
10 AM - 5 PM, Tuesday - Saturday
Closed from 1 PM - 2 PM

Pep Boys
851 E Roosevelt Rd
Lombard, IL 60148
11 AM - 5 PM, Monday - Friday
Closed from 1 PM - 2 PM

Pep Boys
17015 Torrence Ave
Lansing, IL 60438

10 AM - 4 PM, Monday - Friday
11 AM - 4 PM, Saturday
Closed from 1 PM - 2 PM

 

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