Make sure to follow these rules when giving rides in Chicago, and to keep an eye on your email for important news and updates from Lyft.
If you're a driver in any other city in Illinois, visit this page instead.
- Apply to drive
- Hub Information
- Setting up your vehicle
- Required documents for drivers
- Tips and best practices
- Driver mode limits
- Airport and venue rules
- Read up on Lyft's policies
- Chicago debt collection
- Document and inspection renewals
- Moving to or from Chicago as an existing driver
- New driver session and inspection
Apply to drive
If you're applying to become a driver in Chicago, check out the application steps.
For information on the Chicago Hub, visit this page!
Here's how to set your vehicle up correctly:
Make sure you have all the following any time you enter driver mode.
Lyft trade dress emblem
Drivers are required by the City of Chicago to display the Lyft emblem (pictured above) while in driver mode. The Lyft emblem is Lyft’s official trade dress. It helps passengers and law enforcement identify your vehicle.
You'll receive your Lyft emblem at an inspection event or in the mail. The Lyft emblem should be displayed in the lower corner of your windshield on the passenger side every time you enter driver mode. Make sure to remove the emblem when you are not in driver mode.
Other required documents
- 311 Sticker:You will receive a rectangular 311 sticker either at your Welcome Session or in the mail, to be applied to the back of your Lyft emblem, facing the inside of your car. Click here to learn how to apply your 311 sticker to your emblem. If you just moved to Chicago, visit your local Hub to get a 311 sticker.
- Airport placard: Display the blue airport placard on the passenger side of your rear windshield whenever giving rides at Chicago airports.
- City tax emblem: Once you’re approved as a Lyft driver, the City of Chicago will email you a tax emblem. Display your City of Chicago tax emblem on your dashboard. If you don’t receive a tax emblem, visit your local Hub to get one.
Heads up: The tax emblem will be sent to the email address associated with your Lyft account, so check your spam folder if you can't find it. Display the emblem when you receive it — it expires in 2019.
- Proof of inspection: At the end of your inspection, we will provide a completed vehicle inspection form and upload a digital copy to your profile. Keep this in your car at all times while in driver mode. If you need to have a new inspection performed, print out this form and bring it to your local mechanic.
- Driver ID:All Chicago drivers have a digital ID card which can be accessed in the Dashboard. If you're ever asked for proof of identification by law enforcement, present the ID from the dashboard by following these steps:
- Log into the Dashboard.
- Tap your driver photo in the top right-hand corner of the screen.
This will take you to a page with your photo and legal name. Present this to the law official.
You're an approved driver. Your ride is decked out with all the right things in all the right places, and you’re no stranger to the ins and outs of driving with Lyft. Here are a few of our pro-tips:
- Set your vehicle up correctly every time you drive
- Follow all airport rules
- Do not accept street hails
- Do not accept cash for rides
- Do not wait in taxi lines
- If you run into any issues on the road, let us know
- Share the road
In addition to Lyft's mandatory break requirement, Chicago regulations state that you cannot be in driver mode for more than 12 hours within a calendar day. After spending 12 consecutive hours in driver mode, you must take a break for a minimum of 8 consecutive hours.
Make sure to carefully read the rules for the following airports and venues before conducting pickups or drop-offs:
Refer to the following for additional information on giving rides in Chicago:
The City of Chicago requires that you have proof of personal insurance to be kept on hand at all times while driving on the Lyft platform. Lyft is a Transportation Network Provider and each license is required to maintain insurance as specified in the City of Chicago Municipal Code, Chapter 9-115-090.
View your insurance in the app by tapping 'Settings,' then 'Car,' and then 'Lyft insurance.'
If you receive a citation while you're driving on the Lyft platform, please contact our Critical Response Line immediately by using the 'Call Me' button on this page. In Chicago, citations and notices can sometimes be mailed to the address on file for you with the Illinois DMV. Please notify us if you receive a warning or citation in the mail, and make sure your address is up to date with the DMV.
In Chicago, in addition to meeting Lyft's standard criteria, drivers can have no more than one moving violation in the past 12 months.
We have a strict zero tolerance policy for drivers (more info here). If you have any inquiries regarding the zero-tolerance policy, reach out to us or call 311.
We have a strict anti-discrimination policy. Drivers are encouraged to read more here.
Lyft’s background check includes screening for individuals that have had a City of Chicago public chauffeur license revoked or denied via the City of Chicago's data portal.
Under Chicago law, Lyft must notify drivers of any outstanding debts owed to the City, and provide the steps needed to pay the outstanding debt.
If you receive a notice from either Lyft or the City of Chicago about an outstanding debt, you must resolve the issue directly with the City by April 2, 2019. If you do not the city will require Lyft to deactivate your driver account.
How to view your debt:
On December 20th, 2018 the City of Chicago emailed drivers a list of outstanding tickets from the following email address: email@example.com.
In that email you will find the notice number, ticket number and amount due for each ticket. The City should have emailed you at the same email address you currently use for Lyft.
If you have any questions about your tickets, or experience issues enrolling into a payment plan online, call 312-744-7275 for assistance (también disponible en Español), or 312-744-7277 for the hearing impaired.
How to pay your debt:
Lyft drivers have 3 options to settle their debts with the City:
Use the City’s website to pay your tickets online, in full. You can use either your driver's license, license plate, notice number or ticket number to lookup your tickets. Most of this information can be found on the email from the City mentioned above.
Online: If eligible, enroll in a payment plan on the City’s website. If you enroll in a payment plan online (and not by phone) this will save you from paying a 22% collection fee, which may have been added to your tickets if they were referred to a collection firm or agency. If you have issues enrolling online or questions about eligibility, call 312-744-7275 for assistance.
Phone: To enroll in a payment plan by phone, call the number listed below that matches the first letter of your last name. If your last name is Smith, for example, call 312-604-7100. Please note that a 22% collection fee will be added if you enroll in a payment plan by phone.
|First Letter of Last Name||Contact #|
|A – H||866-391-3975|
|I – K||888-272-1170|
|L – T||312-604-7100|
|U – Z||773-265-2600|
Pay in-person at any Department of Finance payment facility or Chicago EZ Pay Station. See a list of EZ Pay Station locations and hours.
For drivers with rental vehicles through Express Drive
To stay on the road, you must resolve your debt with the City of Chicago by April 2, 2019. If you fail to pay off your debt or enter into a payment plan by this deadline, Lyft is required to pause your driver account.
If your account is paused after April 2, 2019 due to outstanding debt, you will be unable to provide Lyft rides with your rental vehicle. You will be responsible for the charges associated with your rental vehicle until the vehicle is returned.
I've paid my debt, now what?
Once you've paid your outstanding debt online, by phone, or in-person, the City will notify Lyft. You don't need to contact Lyft to show that you have paid off your debt.
Drivers on the Lyft platform are required to maintain current documents (license, registration, insurance). Always update your documents via the Dashboard when they expire.
All vehicles in Chicago need to be inspected at least annually.
Visit any licensed inspection location, let the staff know you’re in need of a Lyft re-inspection, and bring the following with you:
- This vehicle inspection form
- Your vehicle
- Driver's license
- Vehicle registration
- Vehicle insurance
Inspection locations and prices
Drivers aren't reimbursed for annual inspections. We have a partnership with Pep Boys, Jiffy Lube, and NTB. There will be no Lyft representatives present at these locations.
|Location||Price of inspection|
To find an inspection location, schedule an appointment, or upload your inspection document, see the Driver Dashboard or the ‘Vehicle’ tab in the sidebar menu of your Lyft Driver app.
If you're already a driver in a different state, and you're moving to Chicago, send us a message with the following info. If you're moving to any other city in Illinois, follow the steps at Illinois Driver Information instead.
- The date you're moving
- Your new shipping address
- A clear photo of your vehicle registration*
Once your region has been changed and you log into driver mode, you'll automatically be sent a tax emblem via email within 24 — 48 hours. If you don't receive a tax emblem or need to grab your 311 sticker, feel free to call or walk in to your local Hub to get either.
When you move to Chicago, you will be required to have a vehicle inspection (more information below).
*If you were already required to upload your vehicle registration when you became a driver, you do not need to send it in again.
Moving from Chicago to a different state? Find your new market here to see what steps you'll need to take.
Visit our Chicago Lyft Hub or one of the partner locations below for your new driver session and free inspection. Please bring the following with you:
- Your vehicle
- Driver's license
- Vehicle registration
- Vehicle insurance
Chicago Lyft Hub
3976 N. Avondale Ave, 2nd floor
Chicago, IL 60641
8 AM - 8 PM, Monday - Friday
9 AM - 5 PM, Saturday
12 PM - 5 PM, Sunday
- 222 N Main St, Carol Stream, IL, 60188
- 1600 N Larkin Ave, Joliet, IL, 60435
- 15667 W 127th St, Lemont, IL, 60439
- 445 S Milwaukee Ave, Libertyville, IL, 60048
- 1807 N Richmond Rd, Mc Henry, IL, 60050
- 5601 N Ashland Ave, Chicago, IL 60660
- 944 W 75th St, Naperville, IL, 60565
- 9254 W 159th St, Orland Park, IL, 60462
- 2551 Western Ave, Park Forest, IL, 60466
- 8265 S South Chicago Ave, Chicago, IL, 60617
- 1970 Lincoln Hwy, Saint Charles, IL, 60174
- 10 E Dundee Rd, Wheeling, IL, 60090
- 840 Algonquin Rd, Arlington Heights, IL, 60005
- 4389 Fox Valley Center Road, Aurora, IL, 60504
- 88 Stratford Dr, Bloomingdale, IL, 60108
- 186 S Weber Rd, Bolingbrook, IL, 60490
- 2430 Sycamore Rd, Dekalb, IL, 60115
- 7209 Lemont Rd, Downers Grove, IL, 60516
- 1575 S Randall Rd, Geneva, IL, 60134
- 3350 Mall Loop Drive, Joliet, IL, 60431
- 1102 E Roosevelt Rd, Lombard, IL, 60148
- 915 E Ogden Ave,Naperville,, IL 60563
- 2460 East Lincoln Highway, New Lenox, IL, 60451
- 9007 N Milwaukee Ave, Niles, IL, 60714
- 326 Center Dr, Vernon Hills, IL, 60061
- 700 Spring Hill Ring Rd, West Dundee, IL, 60118
- 325 IL-173, Antioch, IL, 60002
- 20728 Cicero Avenue, Matteson, IL, 60443
- 9850 Joliet Rd, Countryside, IL, 60525
- 13230 South Cicero Avenue, Crestwood, IL, 60445
- 1360 Ring Rd, Calumet City, IL, 60409
- 76 Orland Square Dr, Orland Park, IL, 60462
- 8303 Broadway, Merrillville, IN, 46410
- 2945 Kirk Rd, Aurora, IL, 60502
- 4423 US-14, Crystal Lake, IL, 60014
- 1020 Summit St, Elgin, IL, 60120
- 1824 W Jefferson St, Joliet, IL, 60435
- 620 N Green Bay Rd, Waukegan, IL, 60085
- 9643.5 N Milwaukee Ave, Niles, IL, 60714
- 17015 Torrence Ave, Lansing, IL, 60438
- 2501 S Cicero Ave, Cicero, IL, 60804
- 4164 N Milwaukee Ave, Chicago, IL 60641