The rider will be notified a ride was sent to them
Note: The app will request access to the requestor’s contacts the first time this option is selected. If the rider does not have a Lyft account, they'll receive a link via SMS message to create an account.
Note: Passengers under the age of 18 aren’t allowed to take a Lyft ride without an adult, even if an adult orders the ride for them.
How to sync contacts
An easy way to search for destinations is by syncing the addresses from your contact list. This way, you can easily find contacts’ addresses when typing their name in the drop-off field.
You can then select the contact so the address will be set as the drop-off location. You can also add or delete a contact address, and it will automatically sync with your device’s contact list. Here’s how:
Tap ‘Search destination’
Tap ‘Import contacts’ at the bottom of the list (this will pop-up if you haven’t yet granted access permission)
Tap ‘Allow’ when prompted to give contacts list access
Now your contacts should appear as search results in the drop-off field when you search by their name or address
Tap a contact name to use the address as a destination
You can also tap on the edit button next to the contact to add or remove an address
You may receive an error message that your ride can't be requested if the following applies:
Payment method needs updating
Not enough funds to cover the ride cost
No current drivers available in your area
Your account is deleted/deactivated
Connectivity issues within the app or your smartphone
To add a payment method, open the Lyft app’s menu and tap ‘Payment,’ then ‘Add payment method.’
If a payment charge or authorization fails, you won’t be able to request a ride with that payment method. For declined payments, please contact your card issuer or digital wallet customer support. Learn more about Payment authorizations.
Lyft Family allows you to link accounts with other riders. Your Family members can use a shared payment method to pay for all Lyft rides. You’ll also have access to safety features, including the ability to share ride details (driver details and location tracking).
To create or join a Lyft Family account, go to the Lyft Family home page to get started.
Note: Family members must be at least 18 years old to have a Lyft account. Passengers under the age of 18 aren’t allowed to travel alone, even if an adult holds a Lyft Family account.