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如何更改您的电话号码

If you change your phone number, don’t create a new account. Instead, update your old account with the instructions below. If you create a new account, you could lose account info (including your star rating and total ride count).
VoIP（网络电话）号码与Lyft平台不兼容。如果您不确定您的电话号码类型，请联系您的服务提供商。
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Lyft app
To update your phone number in the Lyft app:
  1. 打开主菜单，然后轻触“设置”。
  2. 轻触您现有的电话号码
  3. 输入您的新电话号码，然后轻触“保存”。
Lyft Driver app
To update your phone number in the Lyft Driver app:
  1. Open the main menu, then tap 'Account.'
  2. Tap 'Personal info.'
  3. Tap your existing phone number.
  4. 输入您的新电话号码。
  5. 进入我们发给您的验证码。
Need help logging in
If you don't have access to your old phone number, you can update your number with our account recovery feature. You'll need to be able to access the email address on your Lyft account.
更新您的手机号码：
  1. 打开Lyft app。
  2. Tap ‘Get started.’
  3. 在电话号码栏下，轻触‘查找我的账户’。
  4. 输入您 Lyft 账户上的电子邮件地址。
  5. 打开我们发送给你的电子邮件。
  6. 点击恢复按钮，通过新电话号码登录。
Once you enter your new phone number, we’ll text you a verification code. After you enter your code, your account’s phone number will be updated.
"We couldn't find your account" message
If you get an email with the subject “We couldn’t find your account,” this means the email address you entered doesn’t match the one on your account.
您可以按照上述步骤尝试使用不同的电子邮件地址，也可以联系我们的客服团队。
点击下面的‘联系我们’按钮，我们会协助您更新账户信息。
请确保包括您的：
  1. 名字和姓氏
  2. 旧电话号码
  3. 新手机号
  4. Current email address
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