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WAV rides

If you need a wheelchair-accessible vehicle (WAV) that can fit your fixed-frame wheelchair, we’re happy to help. We offer access to WAV rides through a ride type called 'Wheelchair’.
Note: ‘Wheelchair’ was formerly known as ‘Access.'
When you request a Wheelchair ride, we'll pair you with available drivers who can accommodate a non-folding or motorized wheelchair or scooter. Wheelchair rides aren’t available in every market yet. See where you can request an Wheelchair ride here.
If you're not in an area with Wheelchair rides, we'll help you find local companies that provide WAV ride options.
To request a WAV, you’ll first need to turn on ‘Wheelchair access’ in your Lyft app settings. Once you turn it on, you’ll see a new ride type called ‘Wheelchair’ when you request a ride. If you don’t see Wheelchair as a ride type when you turn on this feature, learn more about other ways to get a WAV ride.
If you can fold and stow your mobility device in the trunk or backseat of a vehicle, you can take any kind of Lyft ride. Read more about our foldable wheelchair policy.
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Where Wheelchair rides are available
我们目前在以下地区提供轮椅乘车服务：
加拿大
  1. Toronto, ON
USA
  1. Boston, MA
  2. 伊利诺伊州芝加哥
  3. Dallas, TX
  4. 加利福尼亚州洛杉矶
  5. New York City, NY
  6. Philadelphia, PA
  7. Phoenix, AZ
  8. 俄勒冈州波特兰
  9. San Francisco, CA
If you don’t see your city listed, we’ll help you find accessible transit nearby.
Using the wheelchair access feature
Turn on the wheelchair access feature to take Wheelchair rides.
To enable wheelchair access:
  1. 打开 Lyft app 菜单
  2. 轻触“Settings”（设置）
  3. Tap ‘Wheelchair access’
请求轮椅出行服务
If Wheelchair rides are available in your region, you’ll now see ‘Wheelchair’ as a ride type when you request a ride. Select ‘Wheelchair’ to be paired with an available WAV.
If you don’t see Wheelchair as a ride type, Wheelchair rides may not be available in your region. See Where Wheelchair rides are available for a full list of regions with Wheelchair rides.
If Wheelchair rides aren't available in your region
You can turn on wheelchair access even if Wheelchair rides aren’t available in your region.
You’ll be able to request other types of Lyft rides with wheelchair access turned on. When you do, we’ll send a text or a notification to let you know that the vehicle won’t be a wheelchair-accessible vehicle. You'll also receive a link to a list of local WAV options you may be able to use.
如果需要，您可以取消您的Lyft行程。如果您被收取取消手续费，请通过下方的表格联系我们。
如果您可以将您的助行设备折叠并放在车辆的后备厢或后座，您不需要叫车轮椅出行服务。了解更多关于我们可折叠轮椅政策的信息。
Local WAV options
本地公司可能会在您附近提供轮椅可通行的交通选项。查看您所在的州或省份，了解提供轮椅可通行车辆（WAV）运输服务的本地公司。
Many companies request you book a ride at least 24 hours in advance. Some may also have an enrollment process before you can ride with them. Please check with the companies directly for more info.
加拿大
USA
Alberta
Calgary
  1. Wheelchair Accessible Vehicle Calgary
    1. 403-974-1110​
    2. This is a centralized service that dispatches the closest WAV taxi from Associated Cab, Calgary City Cabs, Calgary United Cabs, Checker Cabs, or Delta Cab.
  3. Care Calgary
    1. 403-455-5100
埃德蒙顿
  1. Royal Wagon
    1. 587-459-2555
  3. Greater Edmonton Taxi Service
    1. 780-462-3456
  5. Anytime Taxi
    1. 780-439-6655
British Columbia
Vancouver
Ontario
Toronto
In Toronto, you can order a WAV in the Lyft app by requesting a Wheelchair ride. If you have trouble getting a Wheelchair ride in Toronto, let us know.
Additional local options may include:
渥太华
阿拉巴马州
Birmingham
Auburn
亨茨维尔
Mobile
Montgomery
Tuscaloosa
Arizona
Phoenix
In Phoenix, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup location must be at Phoenix Sky Harbor International airport, Phoenix-Mesa Gateway airport, or in the city of Tolleson. At the Phoenix-area airports, Wheelchair ride pickups are only available during the airport's hours of operation.
If you have trouble getting a Wheelchair ride in Phoenix, let us know.
Additional local options may include:
图森市
Arkansas
小石城
Fayetteville
  1. Safe Route Car Services
加利福尼亚州
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Bakersfield
Inland Empire
Los Angeles
In Los Angeles, you can order a WAV in the Lyft app by requesting a Wheelchair ride. Wheelchair rides are available between 7 AM and midnight.
Your pickup and drop-off locations must be within Los Angeles County limits.
Additional local options may include:
On-demand services
Paratransit services (often scheduled in advance)
Modesto
On-demand services
Paratransit services (often scheduled in advance)
Napa and Sonoma Counties
On-demand services
Paratransit services (often scheduled in advance)
Orange County
On-demand services
Paratransit services (often scheduled in advance)
Sacramento
San Diego
On-demand services
Paratransit services (often scheduled in advance)
San Francisco
In San Francisco, you can order a WAV in the Lyft app by requesting a Wheelchair ride. Wheelchair rides are available between 7 AM and midnight.
To get picked up by a Wheelchair ride, you must be within San Francisco County limits. Your drop-off location can be outside the county.
Additional local options may include:
On-demand services
Paratransit services (often scheduled in advance)
East Bay (San Francisco Area)
Santa Barbara
On-demand services
Paratransit services (often scheduled in advance)
South Bay (Silicon Valley)
On-demand services
Paratransit services (often scheduled in advance)
Stockton
Colorado
科罗拉多斯普林斯
丹佛
Connecticut
District of Columbia
华盛顿特区
Florida
Jacksonville
Miami
Orlando
Tampa
Georgia
亚特兰大
Hawaii
檀香山
伊利诺伊州
芝加哥
In Chicago, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup and drop-off locations must be within Chicago city limits. If you have trouble getting a Wheelchair ride in Chicago, let us know.
Additional local options may include:
  1. List of Paratransit Taxis/Services
  2. Pace
  4. 可集中调度 20 辆轮椅无障碍车辆的出租车服务
    1. Toll free, 24/7: 855-928-1010
  6. Access Springfield
  7. SMTD
    1. 信息：217-522-6087
    2. 预订：217-522-8594
Indiana
Indianapolis
Kansas
Kansas City
  1. Assisted Transportation
曼哈顿
托皮卡
  1. Assisted Transportation
Wichita
  1. Best Cabs, Inc.
  3. Timber Lines
Kentucky
Lexington
Louisville
Maryland
Baltimore
马萨诸塞州
Boston
In Boston, you can order a WAV in the Lyft app by requesting a Wheelchair ride. If you have trouble getting a Wheelchair ride in Boston, let us know.
Additional local options may include:
  1. Boston Cab (two accessible taxis available)
  3. Metro Cab (nine accessible taxis available)
Worcester
  1. Red Cab
    1. 508-792-9999
  3. Worcester Green Cab
    1. 508-459-1611
Pioneer Valley
Berkshire County
  1. BRTA Paratransit
  2. CRT Inc. Cabulance
    1. 1-888-466-2781
  4. Wheels for Wellness
    1. 413-499-9345 or 413-395-0109
Michigan
Ann Arbor
Detroit
Minnesota
Minneapolis/St. Paul
  1. 机场出租车
  3. Yellow Taxicab
  5. Green and White Taxi
  7. Minneapple Taxi
  9. La Mexicana Taxi
Nebraska
Lincoln
Omaha
Nevada
Las Vegas
  1. Desert Cab
    1. 702-386-9102
    2. 全天候服务
  3. Frias Transportation Management
    1. 702-888-4888
    2. 全天候服务
  5. Western Cab Company
    1. 702-736-8000
    2. 全天候服务
里诺
New Hampshire
  1. A&C 非紧急医疗运输
    1. Information/Reservations: 603-926-0640
  3. CarePlus Ambulance Service
    1. Information: 603-424-8910
    2. Reservations: 800-899-8331
  5. Granite State Independent Living
    1. 信息/预约：603-228-9680
  7. LifeLine Ambulance Service
    1. Information/Reservations: 781-935-2220
New Mexico
Albuquerque
Gallup
Las Cruces
Santa Fe
Taos
New Jersey
Northern New Jersey area
纽约州
You may submit a comment or complaint to the New York State government about a wheelchair accessible vehicle ride through the New York State Division of Human Rights (NYS DHR) website here.
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Albany
  1. Capital District Medical Transportation
  3. STAR (CDTA)
Buffalo
Nassau County
New York City
在纽约市，你可以在 Lyft App 中通过请求轮椅出行服务来预订轮椅可通行车辆（WAV）。
Additional local options may include:
Rochester
Suffolk County
Syracuse
Westchester County
北卡罗来纳州
Charlotte
Raleigh-Durham
Ohio
Cincinnati
Cleveland
Columbus
托莱多
俄克拉荷马州
Oklahoma City
Tulsa
俄勒冈州
本德
波特兰
In Portland, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup and drop-off locations must be within Portland, Gresham, and/or Tigard city limits. If you have trouble getting a Wheelchair ride in Portland, let us know.
Additional local options may include:
Pennsylvania
Pittsburgh
费城
在费城，你可以在 Lyft App 中通过请求轮椅出行服务来预订轮椅可通行车辆（WAV）。
Your pickup and drop-off locations must be within Philadelphia city limits. If you have trouble getting a Wheelchair ride in Philadelphia, let us know.
Additional local options may include:
罗得岛
Providence
South Carolina
  1. Call 803-255-7124 within 60 to 90 minutes during service hours for a DART Wheelchair Accessible Vehicle (WAV) to pick up. The service will be priced at $10 per one-way trip.
田纳西州
Nashville
得克萨斯州
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Austin
Corpus Christi
Dallas
In Dallas, you can order a WAV in the Lyft app by requesting a Wheelchair ride. Wheelchair rides are available between 7 AM and 12 AM.
上车地点和下车地点仅限在达拉斯县范围内。
Fort Worth
El Paso
Houston
Lubbock
San Antonio
Tyler
犹他州
Salt Lake City
  1. UTE 出租车公司
Vermont
Virginia
Virginia Beach
Washington
Seattle
  1. Yellow Cabs Seattle
  3. STITA Taxi
  5. Farwest Taxi
    1. 西雅图都市圈：206-622-1717
    2. Eastside: 425-454-5055
    3. 金县南部253-852-2500
  7. Bellevue Taxi
To submit a complaint to the City of Seattle, you may call Finance and Administrative Services at 206-684-2489, or visit the complaints webpage here.
威斯康星州
麦迪逊
密尔沃基
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