Billing methods
Lyft Business offers three billing options: Per ride billing, Monthly autopay (formerly known as online billing) and Monthly invoicing (formerly known as offline billing).
Per ride billing
Per ride billing is supported for Concierge and Business Profiles only.
This billing method means that rides will be charged to the assigned credit card on a per-ride basis after each ride is completed. A hold for the estimated amount for the ride cost will be placed on the account or credit card at the time of ride request. Once the ride is complete, your organization will be charged for the total amount. Each ride appears as a separate transaction on the credit card statement.
You can have a different credit card assigned to each program, or one central credit card for multiple programs.
Monthly autopay
Monthly autopay is supported for all products.
Previously called ‘online accrued billing,’ this billing method means that rides will be charged to the specific program's assigned credit card on a monthly basis. A single transaction for the total cost of all rides in the month will appear on the credit card statement. You can have a different credit card assigned to each program, or one central credit card for multiple programs.
When creating a program, you can add a reporting contact. There can only be one reporting contact per program, who will receive the following documents every month:
- A monthly statement by the 5th of every month
- Emailed receipts once your CCs are run on the 15th of every month
- Emailed transaction reports
Monthly invoicing
Monthly invoicing (previously called ‘offline billing’) is supported for Concierge, Lyft Pass, and Business Profiles. Lyft offers invoice billing on net terms to organizations that meet certain requirements. See if your organization qualifies by creating a support ticket.
With monthly invoicing, the total accrued cost of each month's rides are invoiced at the start of the following month. Monthly invoicing can be selected when creating a program if the organization admin has this enabled. Billing is per invoice group. An invoice group allows you to put more than one program on a single invoice.
Please note: for Business Profiles, you can also opt for your rider to pay upfront (to be reimbursed later) instead of billing to the organization. You can make this selection when creating the program. You can select the expense system where their receipts should be automatically forwarded in the Receipt forwarding section.