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  1. Lyft Business Help
  2. Coordinators

Managing Concierge rides

  • Best practices for Concierge airport pickups
  • Concierge in-app
  • Creating and editing a Scheduled ride with a specific pickup time in Concierge
  • Direct chat between Concierge coordinators and drivers
  • Reporting lost and found items
  • Requesting a Concierge ride for a rider with no mobile phone
  • Searching for past rides in Concierge
  • Sending a Flexible ride in Concierge
  • Sending an On-demand ride with Concierge
  • Setting specific pickup and drop-off locations in Concierge
  • Sharing Concierge ride details with a third party
  • Switching between different Concierge programs
  • Tips for sending Concierge rides to SFO and LAX airports
  • Troubleshooting deactivated rider accounts

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