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  1. Lyft Business Help

Coordinators

About Concierge

  • Becoming a Concierge coordinator for your organization
  • Safety built into your Concierge ride
  • Sending rides for your people with Concierge

Concierge troubleshooting

  • Concierge login troubleshooting
  • Concierge ride fare and cancellation policy
  • Protecting your organization from Concierge fraud

Managing Concierge rides

  • Best practices for Concierge airport pickups
  • Concierge in-app
  • Creating and editing a Scheduled ride with a specific pickup time in Concierge
  • Direct chat between Concierge coordinators and drivers
  • Reporting lost and found items
  • Requesting a Concierge ride for a rider with no mobile phone
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