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Account help for transgender users

Lyft strives to create an inclusive environment for all. We support the right of individuals to express their true identities and are happy to help with any account updates or issues.
Profile photo
Profile name
Your requested name will be the only name shown on the app. The name associated with your legal documents is not visible to other users.
Driver screening issues
If you’re an applicant or driver experiencing issues with your background check, DMV check, or identity verification and have recently had a legal name change, please contact support for help.

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