Lyft Glow
Lyft Glow is a new dashboard device that makes picking up your passengers even easier.
Glow’s smart GPS helps riders see more accurate ETAs to ensure you’re not waiting longer than you need to. Its powerful lights are visible from 30 feet away, so you’re visible at night and during the day. Plus, customizable colors help riders find you easily.
You can use your Glow device in any region.
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Getting a Glow
We’re slowly rolling out Glows to top drivers in select US cities. If you are eligible, you should have received an email from Lyft.
You can check if you qualify for a Glow in the app:
- Open the app menu and tap ‘Vehicles and devices.’
- Tap ‘Glow.’
If you’re eligible, you can order a Glow in the app using the link above. Once your Glow ships, you can also track your package by tapping ‘Glow’. After your Glow is shipped, you should expect it to arrive within 5-10 business days.
Note: We are unable to change your shipping address once you order a Glow.
Once you receive your Glow, it will only work for you and cannot be paired with another account.
Setting up your Glow
When your Glow arrives, you’ll need to pair it with your Lyft Driver app.
Before you start, turn on your phone’s Bluetooth and plug your Glow into your vehicle’s power source.
To finish pairing your Glow:
- Open the main menu, then tap ‘Vehicle and Devices.'
- Tap Glow,' then tap ‘Pair my Glow.’
- Go through the pairing flow.
- Make sure you tap “allow” for Bluetooth use.
Once you’ve paired your Glow:
- Place Glow on the mount and position it on your dashboard. It should be centered on your dashboard and close to the windshield where passengers can see it.
- Clean the area with a wipe, peel off the mount’s sticker, and press the mount firmly on the dashboard for 10 seconds.
- To find out if your Glow is working, tap ‘Glow’ in the ‘Vehicles and Devices’ tab.
- Tap ‘Troubleshoot’, then ‘Test animation.’
If the light animation shows on your Glow, your device is ready to use.
Reconnecting your Glow
If you experience connectivity issues after pairing your Glow, follow these steps:
- Make sure the latest version of the Lyft Driver app is downloaded.
- Plug Glow into your vehicle’s power source.
- Hold the button on the bottom of the Glow for 10-15 seconds until the front LED plays the starting animation.
- Attempt to connect your Glow in your Driver app.
If you continue to have trouble reconnecting your Glow, you can tap ‘Contact us’ below for more help.
Common Questions
You can find info about common questions below.
What comes with the Glow?
Glows come with the Glow device, USB cable & charger, dashboard mount, dashboard wipe, and a pamphlet with set up instructions. These items can be found in the Glow shipment.
Ordering replacement parts
You can have replacement parts shipped to your house. Tap ‘Contact us’ below to get started.
My Glow arrived damaged.
If your Glow arrived damaged, Lyft will replace it for you while supplies last. Tap ‘Contact us’ below to get started.
My Glow was never delivered.
If your Glow was never delivered, Lyft will replace it for you while supplies last. Tap ‘Contact us’ below to get started.
Giving your Glow to someone else
Glows can only be used by the driver who ordered them. You won’t be able to give your Glow to a friend.
Returning your Glow
If you decide not to use your Glow, you can recycle it at your local electronics recycling facility.
How your Glow information is being used
Glow collects the same type of data as your Driver app when you're online, such as location information throughout your ride. Its enhanced GPS capabilities can improve ETA and location accuracy, helping riders know when you’ve arrived and the precise location of your vehicle. Visit our Privacy Policy for more details.
Your Glow only uses GPS when you're actively in driver mode. Once you exit driver mode, Glow’s location tracking feature will turn off.