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Giving Rides at Walt Disney World

Follow the instructions below when giving rides at Walt Disney World in Orlando, Florida.

Waiting for Requests

  • Wait in the designated Staging Area. Only drivers within the designated areas (pictured below) are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • You can view your place in line in the app. Learn how to view your position in the queue here.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.

Pickups

  • Pick up passengers from the designated locations in the images below.

Drop-offs

  • Drop off passengers at their destination of choice. Always follow posted signs and traffic laws.

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