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Lyft Gift Cards

Lyft offers two types of gift cards: digital and physical. Visit lyft.com/gift, Amazon, or select brick and mortar stores to purchase. Add as many gift cards to an account as you want — they don’t expire!

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How to purchase 

DIGITAL: Visit lyft.com/gift or amazon.com to purchase digital gift cards. You can send the digital gift card to yourself or a gift recipient.

PHYSICAL: Visit amazon.com to purchase physical gift cards up to $50 and select Albertsons, Kroger, Office Depot, or Safeway locations to purchase physical gift cards up to $250.

Lyft gift card purchases cannot be voided or refunded.

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How to redeem

Lyft gift cards can be used on all Lyft rides in the US. If you have both a gift card and a promo code, select which payment option to use directly after a ride.

A default payment method in the Lyft app is required even when using a gift card. This default card will be charged for any tips, some fees (like cancellation and damage fees), or any ride where the cost is more than your gift card balance. 

Redeem from Lyft 

LINK:   When you choose a recipient's email address, that email will include a link to let them apply the gift card amount in their app automatically, or they can enter the 16-digit gift card code manually.

CODE:  In case you missed an email, you can also access the gift card code at lyft.com/gift/history to see your gift card purchase history along with codes.

Simply send the code to the recipient, then ask them to enter it in the 'Promos' tab of the app by following the steps below:

  1. Open the Lyft app
  2. Tap the menu icon in the top left corner
  3. Tap the ‘Promos’ tab
  4. Type the code from the email or history in the ‘Enter promo code’ box
  5. Tap 'Apply.' That's it! 

Redeem from Amazon

When you purchase a Lyft gift card on Amazon you will receive a confirmation email and the recipient should receive an email containing a Card number, and a Claim Code code. Your recipient should follow the steps below:  

  1. Open the Lyft app
  2. Tap the menu icon in the top left corner
  3. Tap the ‘Promos’ tab
  4. Type the Claim Code code from the email in the ‘Enter promo code’ box
  5. Tap 'Apply.' That's it! 

Redeem physical card

After a physical gift card has been purchased and activated, the claim code can be redeemed by entering the Claim Code in the Promos tab of the app by following the steps below:

  1. Locate the ‘Claim Code’Lyft_Gift_Card.jpg
  2. Open the Lyft app
  3. Tap the menu icon in the top left corner
  4. Tap the ‘Promos’ tab
  5. Type the code physical gift card purchase in the ‘Enter promo code’ box
  6. Tap 'Apply.' That's it!

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How to see your balance

After you've redeemed your gift card:

  1. Open the app
  2. Tap the menu icon in the top left corner
  3. Tap the ‘Promos’ tab
  4. That's it! Your gift card balance is listed in bold. Under the remaining amount, you'll see more terms and conditions in gray.

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Lost or stolen cards

Lyft gift cards can't be replaced if they're lost or stolen, but we’re here to help.

We can check to see if the gift card has been redeemed. If it hasn’t, we can add it to your account. Send us the 16-digit code in the gift card purchase history on lyft.com/gift/history, and we'll see what happened.

If the gift card recipient didn't get an email after the card was purchased, double-check all email folders (including inbox, spam, and trash). If you still don't find it, ask the purchaser to go to lyft.com/gift/history and find the 16-digit code in the purchase history. Send us the code, and we'll investigate.

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