Skip to Content

    ID Submission

    At Lyft, we’re always working to protect our community and keep your account more secure.
    Before requesting a ride, we may ask passengers to submit the following.
    1. ID submission: Scan a government-issued ID. If you can’t provide a government-issued ID, there are other options listed under ‘Accepted IDs’.
    2. Take a photo of yourself: Take and submit a photo of yourself. This will become your profile photo to help drivers identify you. You can update this photo later in your profile.
    This helps us fight fraud which helps protect the Lyft community.
    Skip to:

    Why we're collecting this information

    In our efforts to protect our community, we’re working on minimizing fraud. You'll have to complete this step to request rides on the Lyft app.

    Accepted IDs

    You can confirm your identity by scanning one of the following types of government-issued IDs:
    • Driver’s license - scan the front of the license card with your name and photo
    • Passport - make sure you scan the page with your full name and photo
    • State ID - scan the front of the license card with your name and photo

    I can't provide an ID

    Add your bank account

    Instead of providing a photo ID, you can add your bank account as a payment method:
    1. Go to ‘Payments’ in the menu.
    2. Tap ‘+ Add payment method’ and then tap ‘Online banking’.
    3. Tap ‘Continue’ on the ‘Link your bank account’ screen.
    4. Select your bank.
    5. Enter your online banking username and password.
    6. Tap ‘Agree & Sign in’ and follow your bank’s instructions for linking your account.
    You aren’t required to use it to pay for rides.

    Send us an alternative document

    You can send us an alternate document with your name and mailing address:
    1. Tap the back button on your phone’s browser to return to the Lyft app.
    2. Tap the checkbox under ‘Learn more’ and then tap ‘Next’.
    3. Tap ‘See more’ on the ‘Scan your ID’ screen.
    4. Tap ‘Send’ and enter the information required to contact support.
    5. Attach a photo of your document and add a description.
    6. When finished, tap ‘Submit’.
    Our team will review and get back to you.

    What Lyft does with this information

    The info we collect through this feature will be used to help us fight fraud which helps protect the Lyft community. It will also be used to improve the accuracy of this feature.
    We store and maintain information as described in our Privacy Policy and Terms of Service.
    The photo you submit will become your profile picture which will be seen by drivers and co-riders while in a ride. You can update your profile photo later in your profile. We will never share your ID with drivers or co-riders. Co-riders will be unable to see your picture after the ride.
    See our Biometric Information and Security Policy and our Privacy Policy to learn more about how Lyft uses, stores and protects your data.
    See also: