Business Profiles & Lyft Business
Business Profiles make expensing Lyft rides for work easy. Rides taken in a business profile let you include notes about each ride and send business ride receipts directly to your company's administrator email (if expense integration is enabled), and earn rewards.
Rewards are currently unavailable for rider accounts based in Canada and for rides in Canada.
Need rides for the whole team? Head to Lyft Business.
For help with Lyft Business, see our Support Center.
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Create a business profile
If you don’t have a Lyft account:
- Invitation from your organization, which is sent via email.
- Enter the verification code sent to your work email in-app. Go to ‘You,’ ‘View Profile’ then ‘Business profiles’.
- Complete your business profile setup.
If you didn't receive an invite but expected one, try:
- Checking with another work email address.
- Contacting your company's travel manager for help.
- Looking for pending invitations in the Lyft app under ‘Business profiles.’
If you already have an account:
- Open the Lyft app, then select ‘You’.
- Tap ‘View profile’ then ‘Business profiles.’
- Enter your work email, then select ‘Next.’
- Set up a payment method: Choose your default payment method for business profile rides (personal card, corporate card, or direct billing if available).
- Select your expense provider if your organization has integrations set up.
How to use business profiles
Before requesting a work-related ride, tap ‘Business’ on the Home screen. This changes your personal profile to your business profile and payment method.
You’ll have another chance to change between personal and business profiles on the ride payment screen after the ride ends.
Set up auto-expensing
When you set up auto-expensing, if available from your organization, Lyft will automatically forward your trip receipts to the expense management system of your choice.
Before you begin
Get started
- Open the Lyft app, then select ‘You’.
- Tap ‘View profile’ then ‘Business profiles.’
- Tap ‘Expense management.’ Select your company’s expense management system (see which systems Lyft offers at this time).
- Concur users must sign in with their Concur username, email address, and password/PIN
When you take a ride with your business profile, your ride receipts will be forwarded to the expense management system you’ve chosen.
Lyft Business rewards
The Lyft Business Rewards program allows riders to earn Lyft Cash and travel partner benefits on most business profile rides.
Note: You must be part of a contracted organization's business travel program to earn rewards.
With the Lyft Business Rewards program, you’ll be eligible for:
- 6-8% Lyft Cash on business profile rides (8% for airport, scheduled, and premium ride modes).
- 6 Hilton Honors™ Points or 4-6 Alaska Airlines and Hawaiian Airlines Atmos™ Rewards points per $1 on business profile rides.
- No monthly fees or minimum spend requirements.
To earn Lyft Cash for business profile rides:
- Accept your business profile invitation from your organization, which is sent via email.
- Complete the business profile setup in the Lyft app.
- Link one travel partner account (optional) on the ‘Rewards’ tab of your Lyft app to earn bonus points.
- Select business mode when requesting rides using your company business profile.
The rewards will automatically be added in the “Rewards” tab of your app.
Eligibility: Lyft Business Rewards is available to riders with business profiles from contracted organizations.
Earning: Promotional Lyft Cash will accrue based on the dollar amount spent on Qualifying Rides, excluding taxes, fees, tips, and Lyft Up donations.
Expiration: Lyft Cash expires after 60 days from the date earned.
Travel partners: You can link one travel partner account (Alaska Airlines and Hawaiian Airlines or Hilton Honors).
Lyft Business Rewards is subject to modification, cancellation, or limitation at Lyft's discretion.
Frequently asked questions
Which expense management systems can I use? We offer SAP Concur, Abacus, Brex, Certify, Chrome River, Coupa, Expensify, Navan Expense, Ramp, Rippling, and many others.
I charged a business ride to my personal account. What should I do? If you haven’t submitted payment for the ride yet, you can still switch profile and payment method on the payment screen after the ride ends.
After you’ve submitted payment for a ride, you can’t change the payment method.
Why isn't my promo code working? Currently, ride credits won't apply by default to Business Profile rides because your employer typically reimburses you for these. You can tap on your payment method at the end of a ride to choose which promotion you want to use.
How do I update my business profile’s email or payment info?
- Open the Lyft app
- Select 'You’ then ‘Business profiles.’
- Select ‘Work email’ to edit your work email, or select ‘Payment method’ to edit your payment info.
How do I export my ride receipts?
- Tap ‘Ride History’
- For iOS, tap ‘Export’ in the top right corner; for Android, tap the download icon
- Select all of the rides you wish to export
- You will receive a “Ride Report” email with a receipt for all of the selected rides
For help with Lyft Business, see our Support Center.
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