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Kentucky airport information for drivers

To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below. Tap each link to jump to detailed instructions on each section:
Lyft emblem
  1. Keep your Lyft emblem displayed in your lower right hand (passenger side) of your front windshield at all times while giving Lyft rides.
  2. If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
  3. If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, place an order in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.
Image of the Lyft emblem.
Conduct at the airport
  1. Do not stop or pull over in crosswalks.
  2. Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
  3. Always follow instructions given by airport personnel.
  4. If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.
Note: The time you spend waiting in an airport queue won’t be counted towards the 12-hour limit.
Waybill
  1. Airport authorities may ask you for a waybill, which shows your latest ride. Click here to learn how to access your waybill.
Permitted Airports
Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in Kentucky:
Cincinnati/Northern Kentucky International Airport (CVG)
This image is a map of the CVG airport. It includes staging lot, pickup, and drop-off areas.
Waiting for requests:
  1. Wait in the designated staging areas pictured above. Only drivers within the designated staging area(s) are added to the queue.
    1. Beginning 9/15/2020, the staging area at CVG airport will move to the location on Lincoln Rd as pictured above.
  3. The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  4. If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  5. Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
  6. Driver cancellations and missed requests do affect your place in line. You can miss or decline up to 3 rides before getting placed at the back of the queue.
  7. You can view your place in line in the app. Learn how to view your position in the queue here.
Staging area rules:
  1. The staging area is closed 2 AM — 3 AM daily for maintenance and cleaning.
  2. Only authorized vehicles and permitted activity are allowed in the staging area.
  3. All drivers in the lot must be in driver mode, available for a trip.
  4. Drivers must park in a marked space.
  5. There is no loitering or littering permitted.
  6. Anyone violating these rules may be subject to removal and legal action, citation, etc.
Pickups:
  1. Pick up passengers from one of the numbered (1-20) parking spots in the Commercial Vehicle Lot. Pull into a numbered stall, then text your passenger the stall number you are in.
    1. Passengers will be instructed to wait inside until they have been alerted that their driver has arrived.
  3. Do not pick up passengers at the curbside terminal entrance.
  4. Do not wait or circle back at the airport if the passenger is delayed when picking up. Head to the staging area and wait there.
  5. Commercial Lot Waiting: While waiting for a ride you may receive an in-app notification directing you to head towards the pickup area near the terminal. While en route, you may receive a ride request. If you do not, you are permitted to wait in the pickup area for up to 15  minutes. The designated waiting area is the Commercial Lot spaces 1 - 20.
    1. All drivers looking to do an airport ride should still start at the staging area.
    2. Do not go straight to the curb unless directed to do so by the app.
Drop-offs:
  1. Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  2. Do not wait at the airport terminal after drop-off. Proceed to the staging area instead.
Lexington Blue Grass Airport (LEX)
This image is a map of the LEX airport. It includes staging lot, pickup, and drop-off areas.
Waiting for requests:
  1. Wait in the designated staging area pictured above. Only drivers within the designated staging area (Cell Phone Lot) are added to the queue.
  2. The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  3. If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  4. Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
  5. Driver cancellations and missed requests do affect your place in line. You can miss or decline up to 3 rides before getting placed at the back of the queue.
  6. You can view your place in line in the app. Learn how to view your position in the queue here.
Pickups:
  1. Pick up passengers curbside at the terminal entrance.
  2. Do not wait at the airport or circle the terminal if the passenger is delayed. Instead, head to the staging area and wait there.
  3. Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
Drop-offs:
  1. Drop off at Departures at your passenger’s carrier of choice.
  2. Do not wait at the airport terminal after drop-off. Instead, proceed to the staging area.
Louisville International Airport (SDF)
This image is a map of the SDF airport. It includes staging lot, pickup, and drop-off areas.
Waiting for requests:
  1. Wait in the designated staging area pictured above. Only drivers within the designated staging area (TNC Holding Area) are added to the queue.
  2. The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  3. If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  4. Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
  5. Driver cancellations and missed requests do affect your place in line. You can miss or decline up to 3 rides before getting placed at the back of the queue.
  6. You can view your place in line in the app. Learn how to view your position in the queue here.
  7. Stay with your car at all times.
  8. Do not litter in the staging area or anywhere at the airport.
  9. Do not perform maintenance on your car while in the holding area.
Pickups:
  1. Pick up passengers from the Commercial Ground Transportation lot west of the Terminal Building.
  2. Do not wait at the airport or circle the terminal if the passenger is delayed. Instead, head to the staging area and wait there.
  3. Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive a message after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
Drop-offs:
  1. Drop off at Departures at your passenger’s carrier of choice.
  2. Do not wait at the airport terminal or accept additional ride requests after drop-off. Instead, proceed to the staging area.
All Other Permitted Airports
The rules below for pickups and drop-offs apply to the following airports:
  1. Bowling Green-Warren County Regional Airport | BWG
Pickups:
  1. Pick up passengers from Arrivals, at your passenger’s carrier of choice.
  2. Do not wait or circle back at the airport if the passenger is delayed when picking up.
Drop-offs:
  1. Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  2. Do not wait at the airport terminal after drop-off.

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