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WAV rides

If you need a wheelchair-accessible vehicle (WAV) that can fit your fixed-frame wheelchair, we’re happy to help. We offer access to WAV rides through a ride type called 'Wheelchair’.
**Note: ‘**Wheelchair’ was formerly known as ‘Access.'
When you request a Wheelchair ride, we'll pair you with drivers who can accommodate non-folding or motorized wheelchairs or scooters. Wheelchair rides aren’t available in every market yet. See where you can request an Wheelchair ride here.
If Wheelchair rides aren't available in your area, we'll help you find local companies that provide WAV options.
To request a WAV, first turn on ‘Wheelchair access’ in your Lyft app settings. Once enabled, you’ll see ‘Wheelchair’ as a ride type when you request a ride. If you don’t see Wheelchair as a ride type when you turn on this feature, learn more about other ways to get a WAV ride.
If you can fold and stow your mobility device in the trunk or backseat of a vehicle, you can take any kind of Lyft ride. Read more about our foldable wheelchair policy.
Skip to:
  • Where Wheelchair rides are available
  • Using the wheelchair access feature- Requesting a Wheelchair ride
  • If Wheelchair rides aren’t available in your region
  • Local WAV options
Where Wheelchair rides are available
We currently offer Wheelchair rides in the following regions:
Canada
  • Toronto, ON
USA
  • Boston, MA
  • Chicago, IL
  • Dallas, TX
  • Los Angeles, CA
  • New York City, NY
  • Philadelphia, PA
  • Phoenix, AZ
  • Portland, OR
  • San Francisco, CA
If you don’t see your city listed, we’ll help you find accessible transit nearby.
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Using the wheelchair access feature
Turn on the wheelchair access feature to take Wheelchair rides.
To enable wheelchair access:
  1. Open the Lyft app menu
  2. Tap ‘Settings’
  3. Tap ‘Wheelchair access’
Requesting a Wheelchair ride
If Wheelchair rides are available in your region, you’ll now see ‘Wheelchair’ as a ride type when you request a ride. Select ‘Wheelchair’ to be paired with an available WAV.
If you don’t see Wheelchair as a ride type, Wheelchair rides may not be available in your region. See Where Wheelchair rides are available for a full list of regions with Wheelchair rides.
If Wheelchair rides aren't available in your region
You can turn on wheelchair access even if Wheelchair rides aren’t available in your region.
You’ll be able to request other types of Lyft rides with wheelchair access turned on. When you do, we’ll send a text or a notification to let you know that the vehicle won’t be a wheelchair-accessible vehicle. You'll also receive a link to a list of local WAV options you may be able to use.
If needed, you can then cancel your Lyft ride. If you’re charged a cancellation fee, contact us using the form below.
You don't need to request a Wheelchair ride if you can fold and stow your mobility device in the trunk or backseat of a vehicle. Read more about our foldable wheelchair policy.
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Local WAV options
Local companies may provide wheelchair-accessible transit options near you. Look for your state or province to see local companies offering WAV transportation.
Many companies request you book a ride at least 24 hours in advance. Some may also have an enrollment process before you can ride with them. Please check with the companies directly for more info.
Canada
  • Alberta
  • British Columbia
  • Ontario
  • Québec
USA
  • Alabama
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • District of Columbia
  • Florida
  • Georgia
  • Hawaii
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Nebraska
  • Nevada
  • New Hampshire
  • New Mexico
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Puerto Rico
  • Rhode Island
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • Wisconsin
Alberta
Calgary
  • Wheelchair Accessible Vehicle Calgary- 403-974-1110​
  • This is a centralized service that dispatches the closest WAV taxi from Associated Cab, Calgary City Cabs, Calgary United Cabs, Checker Cabs, or Delta Cab.
  • Care Calgary- 403-455-5100
Edmonton
  • Royal Wagon- 587-459-2555
  • Greater Edmonton Taxi Service- 780-462-3456
  • Anytime Taxi- 780-439-6655
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British Columbia
Vancouver
  • Black Top & Checker Cabs- 604-731-1111
  • Yellow Cab- 604-681-1111
  • Vancouver Taxi- 604-871-1111
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Ontario
Toronto
In Toronto, you can order a WAV in the Lyft app by requesting a Wheelchair ride. If you have trouble getting a Wheelchair ride in Toronto, let us know.
Additional local options may include:
  • Beck Taxi- 416-751-5555
  • GTA Accessible Transportation- 416-834-5559
  • Wheelchair Accessible Transit- 416‑884‑9898
  • Wheelchair Accessible Taxi- 647-697-7774
Ottawa
  • Blue Line Taxi- 613-238-1111
  • West-Way Taxi- 613-727-0101
  • Capital Taxi- 613-744-3333
Kitchener-Waterloo
  • United Taxi- 519-888-9999
  • Waterloo Taxi- 519-888-7777
Barrie
  • Specialized Transit*- 705-792-5033 (press 1)- *Riders must register via the Specialized Transit Application
  • Barrie Taxi- 705-721-7777
London
  • London Medical Transportation Systems- 519-659-4809
  • Your Taxi Link- 519-432-2222
Windsor
  • Courtesy Transportation- 519-977-9700
  • Crown Accessible- 519-977-0666
Niagara
  • Niagara-on-the-Lake Taxi- 905-468-2661
  • Chair-A-Van - 905-357-0122
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Québec
Montreal
  • Société de transport de Montréal- 514-280-8211
  • Téo Taxi- 514-322-5160
Alabama
Birmingham
  • List of Paratransit Taxis/Services
  • Birmingham Yellow Cab
  • Max Transit
Auburn
  • List of Paratransit Taxis/Services
  • Tiger Taxi
Huntsville
  • List of Paratransit Taxis/Services
Mobile
  • List of Paratransit Taxis/Services
  • Yellow Cab of Mobile
Montgomery
  • The M
Tuscaloosa
  • Tuscaloosa Paratransit Service
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Arizona
Phoenix
In Phoenix, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup location must be at Phoenix Sky Harbor International airport, Phoenix-Mesa Gateway airport, or in the city of Tolleson. At the Phoenix-area airports, Wheelchair ride pickups are only available during the airport's hours of operation.
If you have trouble getting a Wheelchair ride in Phoenix, let us know.
Additional local options may include:
  • List of Paratransit Taxis/Services
  • Yellow Cab- 480-888-8888
  • Aguilas Radio Taxi- 602-455-6249
Tucson
  • List of Paratransit Taxis/Services
  • Sun Van- 520-792-9222
  • Jeannie's Taxi Cab Service- 520-889-8294
  • Yellow Cab- 520-300-0000
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Arkansas
List of Paratransit Taxis/Services
Little Rock
  • Walker Courier & Transportation Services- 501-565-5859
Fayetteville
  • Safe Route Car Services- 479-289-5151
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California
List of Paratransit Taxis/Services
Skip to:
  • Bakersfield
  • Inland Empire
  • Los Angeles
  • Modesto
  • Napa and Sonoma Counties
  • Orange County
  • Sacramento
  • San Diego
  • San Francisco
  • East Bay (San Francisco area)
  • Santa Barbara
  • South Bay (Silicon Valley)
  • Stockton
Bakersfield
  • KernTransit.org- 800-323-2396
  • Get-A-Lift- 661-869-6363
Inland Empire
  • Riverside Taxi Services
  • Go511
Los Angeles
In Los Angeles, you can order a WAV in the Lyft app by requesting a Wheelchair ride. Wheelchair rides are available between 7 AM and midnight.
Your pickup and drop-off locations must be within Los Angeles County limits.
Additional local options may include:
On-demand services
  • Wheelchair Travel Center
  • Metro - 323-GO-METRO
Paratransit services (often scheduled in advance)
  • Go511
  • Dial-a-ride - 800-827-0829
  • Global Paratransit, Inc. - 877-517-6884
Modesto
On-demand services
  • Modesto Taxicabs
Paratransit services (often scheduled in advance)
  • Modesto Dial-A-Ride - 209-527-4900
Napa and Sonoma Counties
On-demand services
  • Wheelchair Travel Center
Paratransit services (often scheduled in advance)
  • Sonoma County Paratransit- 707-585-7516
  • Vine Go - 707-252-2600
Orange County
On-demand services
  • Wheelchair Travel Center
Paratransit services (often scheduled in advance)
  • List of Paratransit Taxis/Services
  • Go511
Sacramento
  • AAA Paratransit - 916-429-2744
San Diego
On-demand services
  • Wheelchair Travel Center
  • Lift- 760-966-6500
Paratransit services (often scheduled in advance)
  • Go511
  • MTS Access- 619-557-4555
San Francisco
In San Francisco, you can order a WAV in the Lyft app by requesting a Wheelchair ride. Wheelchair rides are available between 7 AM and midnight.
To get picked up by a Wheelchair ride, you must be within San Francisco County limits. Your drop-off location can be outside the county.
Additional local options may include:
On-demand services
  • SF Municipal Transportation Agency
  • Cal Train - 800-660-4287
Paratransit services (often scheduled in advance)
  • SF Paratransit- 415-351-7090
  • Sam Trans - 800-660-4287
East Bay (San Francisco Area)
  • East Bay Paratransit- 510-287-5000
  • Solano County Mobility- 707-541-7184
Santa Barbara
On-demand services
  • Santa Barbara Car Free
Paratransit services (often scheduled in advance)
  • Santa Barbara Transit Resource Guide- 805-961-8900
  • Easy Lift - 805-681-1180
  • Access - 805-485-2319
South Bay (Silicon Valley)
On-demand services
  • Wheelchair Travel Center
  • Sunnyvale Cab
Paratransit services (often scheduled in advance)
  • Santa Clara VTA Paratransit- 408-436-2865
  • San Joaquin RTD Paratransit- 408-554-5822
Stockton
  • Stockton Metro Area Dial-a-Ride- 209-943-1111
  • Dial-a-Ride - 209-527-4900
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Colorado
Colorado Springs
  • List of Paratransit Taxis/Services
  • Metro Mobility - 719-392-2396
Denver
  • Access-a-ride - 303-299-2960
  • Via - 303-447-2848
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Connecticut
  • List of Paratransit Taxis/Services
  • Estuary Transit District- Information: 860-510-0429
  • Greater Bridgeport Transit Authority- Information/Reservations: 203-579-7777
  • Greater Hartford Transit District- Information: 860-247-5329
  • Reservations: 860-724-5340
  • Greater New Haven Transit District- Information: 203-288-6282
  • Reservations: 203-288-6643
  • Greater Waterbury Transit Authority- Reservations: 203-756-5550
  • HARTransit (HART)- Available 7 days per week in Danbury, Bethel, Brookfield, and New Milford
  • Information/Reservations: 203-744-4070
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District of Columbia
Washington, D.C.
  • List of Paratransit Taxis/Services
  • Washington Flyer- 703-572-TAXI
  • Yellow Cab Company (wheelchair accessible vans)- 202-544-1212
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Florida
Jacksonville
  • List of Paratransit Taxis/Services
  • JTA Connexion - 904-265-6001
  • Maruti Transit Group - 904-387-1477
Miami
  • List of Paratransit Taxis/Services
  • STS - 786-469-5000
Orlando
  • List of Paratransit Taxis/Services
  • Access Lynx - 407-423-8747
  • Transportation America- 407-398-5398
Tampa
  • Care Ride- 727-866-1193
  • HartPlus - 813-254-4278
  • Yellow Cab- 727-471-3278
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Georgia
Atlanta
  • ATL Airport WAV Transportation
  • Advanced Care Transportation, Inc.- Local: 404-942-9803
  • Toll Free: 800-691-3131
  • Checker Cab - 404-351-1111
  • CCT Paratransit- 770-427-4444
  • CAT - 912-354-6900
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Hawaii
Honolulu
  • List of Paratransit Taxis/Services
  • The Handi Van- 808-523-4083
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Illinois
Chicago
In Chicago, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup and drop-off locations must be within Chicago city limits. If you have trouble getting a Wheelchair ride in Chicago, let us know.
Additional local options may include:
  • List of Paratransit Taxis/Services
  • Pace- 800-606-1282
  • Centralized dispatch of 20 wheelchair accessible taxi services- Toll free, 24/7: 855-928-1010
  • Access Springfield
  • SMTD- Information: 217-522-6087
  • Reservations: 217-522-8594
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Indiana
Indianapolis
  • List of Paratransit Taxis/Services
  • Open Door - 317-917-8747
  • Yellow Cab - 317-487-7777
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Kansas
List of Paratransit Taxis/Services
Kansas City
  • Assisted Transportation- 785-291-2910
Manhattan
  • ATA Bus- 785-537-6345
Topeka
  • Assisted Transportation- 913-262-5190
Wichita
  • Best Cabs, Inc.- 316-838-2233
  • Timber Lines- 316-651-5289
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Kentucky
List of Paratransit Taxis/Services
Lexington
  • Ramp - 859-578-6949
  • Wheels- 877-232-7433
Louisville
  • Tarc3 Paratransit- 502-560-0333
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Maryland
Baltimore
  • MTA Paratransit Program - 410-764-8181
  • Action in Maturity- 410-889-7915
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Massachusetts
Boston
In Boston, you can order a WAV in the Lyft app by requesting a Wheelchair ride. If you have trouble getting a Wheelchair ride in Boston, let us know.
Additional local options may include:
  • Boston Cab (two accessible taxis available)- 617-536-5010
  • Metro Cab (nine accessible taxis available)- 617-782-5500
Worcester
  • Red Cab- 508-792-9999
  • Worcester Green Cab- 508-459-1611
Pioneer Valley
  • PVTA Paratransit
  • 24-SEVEN RIDE
Berkshire County
  • BRTA Paratransit
  • CRT Inc. Cabulance- 1-888-466-2781
  • Wheels for Wellness- 413-499-9345 or 413-395-0109
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Michigan
List of Paratransit Taxis/Services
Ann Arbor
  • A-Ride - 734-973-6500
Detroit
  • Metro Taxi - 800-745-5191
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Minnesota
Minneapolis/St. Paul
  • Airport Taxi- 612-888-8888
  • Yellow Taxicab- 612-888-8888
  • Green and White Taxi- 651-293-9999
  • Minneapple Taxi- 612-338-9300
  • La Mexicana Taxi- 612-788-1226
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Nebraska
Lincoln
  • StarTran- 402-441-7109
Omaha
  • Moby - 402-341-0800
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Nevada
Las Vegas
  • Desert Cab- 702-386-9102
  • 24 hours
  • Frias Transportation Management- 702-888-4888
  • 24 hours
  • Western Cab Company- 702-736-8000
  • 24 hours
Reno
  • Reno Sparks Cab Co- 775-333-3333
  • 24 hours
  • Whittlesea Checker- 775-322-2222
  • 24 hours
  • Yellow Cab Co- 775-355-5555
  • 24 hours
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New Hampshire
  • A&C Transportation Non-Emergency Medical- Information/Reservations: 603-926-0640
  • CarePlus Ambulance Service- Information: 603-424-8910
  • Reservations: 800-899-8331
  • Granite State Independent Living- Information/Reservations: 603-228-9680
  • LifeLine Ambulance Service- Information/Reservations: 781-935-2220
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New Mexico
Albuquerque
  • Sun Van Paratransit Service
Gallup
  • Gallup Express
Las Cruces
  • RoadRunner Transit Dial-a-Ride
Santa Fe
  • Santa Fe Ride Paratransit
Taos
  • NCRTD Paratransit Service
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New Jersey
Northern New Jersey area
  • List of Paratransit Taxis/Services
  • NJ Transit Access - 800-955-2321
  • Squan Taxi - 732-223-1550
  • Yellow Cab (Trenton) - 609-396-8181
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New York
You may submit a comment or complaint to the New York State government about a wheelchair accessible vehicle ride through the New York State Division of Human Rights (NYS DHR) website here.
Skip to:
  • Albany
  • Buffalo
  • Nassau County
  • New York City
  • Rochester
  • Suffolk County
  • Syracuse
  • Westchester County
Albany
  • Capital District Medical Transportation- 518-433-1600
  • STAR (CDTA)- 518-482-2022
Buffalo
  • Buffalo Transportation- 716-877-5600
  • Liberty Yellow Cab- 716-877-7111
Nassau County
  • AAA Ambulette- 516-753-1616
  • Able Ride- 516-228-4000
New York City
In New York City, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Additional local options may include:
  • Access-A-Ride - 877-337-2017
  • Grand Limo & Car Service, Inc.- 718-433-4255
  • Squan Taxi- 732-223-1550
Rochester
  • Medicab- 585-342-7150
  • Metro Trans- 585-328-8030
  • RTS Access- 585-224-8330
Suffolk County
  • Suffolk County Accessible Transportation- 631-853-8333
Syracuse
  • Centro Call-a-Bus- 315-442-3420
  • Highland Patient Transport- 315-254-6287
  • Suburban Transportation- 315-437-0058
Westchester County
  • Bee-line Paratransit- 914-995-7272
  • Medtrips Ambulette- 914-874-5555
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North Carolina
Charlotte
  • List of Paratransit Taxis/Services
  • CATS STS - 704-336-RIDE
Raleigh-Durham
  • ART - 919-996-3459
  • Data Access - 919-560-1551
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Ohio
Cincinnati
  • Access - 513-632-7590
  • Buckeye Taxi- 513-362-0932
Cleveland
  • Dial-A-Ride - 440-350-1600
  • RTA Paratransit - 216-621-9500
Columbus
  • Precise Mobility- 614-987-6737
Toledo
  • TARPS- 419-382-9901
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Oklahoma
Oklahoma City
  • MedRide - 877-685-8267
Tulsa
  • The Lift - 877-232-7433
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Oregon
Bend
  • High Desert Transport- 541-385-9238
  • Loving Lift- 541-977-6886
Portland
In Portland, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup and drop-off locations must be within Portland, Gresham, and/or Tigard city limits. If you have trouble getting a Wheelchair ride in Portland, let us know.
Additional local options may include:
  • Green Cab & Shuttle- 503-902-5811
  • Radio Cab - 503-227-1212
Pennsylvania
Pittsburgh
  • List of Paratransit Taxis/Services
  • ACCESS - 412-562-5353
Philadelphia
In Philadelphia, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup and drop-off locations must be within Philadelphia city limits. If you have trouble getting a Wheelchair ride in Philadelphia, let us know.
Additional local options may include:
  • CCT - 215-580-7145
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Puerto Rico
Island-wide
  • GO Puerto Rico Shuttle- 787-400-2100
San Juan
  • Island Mobility - 939-739-6100
  • F and V Transportation - 787-447-2760
Bayamón
  • Varmed Transport- 787-705-0770
  • MedTransport - 787-854-0505
Rhode Island
Providence
  • Ride- 401-461-9760
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South Carolina
  • Call 803-255-7124 within 60 to 90 minutes during service hours for a DART Wheelchair Accessible Vehicle (WAV) to pick up. The service will be priced at $10 per one-way trip.
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Tennessee
Nashville
  • Paratransit services
  • AccessRide - 615-880-3970
  • American Music City Taxi- 615-864-4100
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Texas
Skip to:
  • Austin
  • Corpus Christi
  • Dallas
  • Fort Worth
  • El Paso
  • Houston
  • Lubbock
  • San Antonio
  • Tyler
Austin
  • Austin Yellow Cab- 512-452-9999
  • ATX Co-op Taxi- 512-333-5555
Corpus Christi
  • B Line - 361-289-5881
Dallas
In Dallas, you can order a WAV in the Lyft app by requesting a Wheelchair ride. Wheelchair rides are available between 7 AM and 12 AM.
Pickups and drop-offs are within the Dallas County limits.
Fort Worth
  • DART - 214-515-7272
El Paso
  • Border Taxi- 915-533-4245
  • Sun Metro
Houston
  • Elite Town Car Service- 713- 834-5320
  • EZZ Lift- 713- 252-2106
  • Houston METRO Bus
  • Houston METRO Rail
  • Houston METROLift
Lubbock
  • ADA Paratransit provided by CitiBus Public Transit
San Antonio
  • ADA Trans by Adri - 210-260-6740
Tyler
  • Tyler Cab
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Utah
Salt Lake City
  • UTE Cab Company- 801-359-7788
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Vermont
  • List of Paratransit Taxis/Services
  • Future Cab- 802-999-0002
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Virginia
Virginia Beach
  • ADA (to register)- 877-232-7433
  • HRT (to schedule)- 757-455-8010
  • Black and White Cabs - 757-855-3334
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Washington
Seattle
  • Yellow Cabs Seattle- 206-622-6500
  • STITA Taxi- 206-246-9999
  • Farwest Taxi- Seattle Metro Area: 206-622-1717
  • Eastside: 425-454-5055
  • South King County253-852-2500
  • Bellevue Taxi- 425-214-2944
To submit a complaint to the City of Seattle, you may call Finance and Administrative Services at 206-684-2489, or visit the complaints webpage here.
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Wisconsin
Madison
  • Paratransit - 608-266-4466
  • Union Cab - 608-242-2000
Milwaukee
  • Transit Plus - 414-343-1700
  • Union Cab - 414-271-1800
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See also:
  • Lyft's commitment to accessibility
  • Foldable wheelchair policy
  • Anti-Discrimination Policies

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