213584508

Accessible vehicle dispatch

Accessibility Settings in the App

The Lyft app allows passengers with accessibility needs to enable Access Mode. In certain markets, when Access Mode is enabled, vehicles that are specially outfitted to accommodate wheelchairs will be dispatched in lieu of a standard Lyft vehicle. In markets where those vehicles are not available, information regarding local services will be sent directly to the passenger via text message when the ride is requested.

To enable Access Mode:

  1. Tap on your photo in the top left, then tap 'Settings' in the app
  2. Tap 'Services'
  3. Tap 'Access' to enable

Enable access mode in the app


Local accessible vehicle dispatch services

Many of the below accessible vehicle dispatches must be booked at least 24 hours in advance. In order to utilize their service, you may want to consider first reaching out to the local dispatch to inquire about their sign up process. Depending on the vendor, it may take several weeks to complete the enrollment process before being able to book a ride in their respective cities.


Jump to:


Alabama

Birmingham

Auburn

Huntsville

Mobile

Montgomery

Tuscaloosa

Arizona

Phoenix

For PHX Airport, we dispatch accessible vehicles in real time for pickups only during the airport's hours of operations. If you are unable to get picked up by one of these vehicles, let us know.

Tucson

Back to top


Arkansas

List of Paratransit Taxis/Services

Little Rock

Fayetteville

Back to top


California

List of Paratransit Taxis/Services

Bakersfield

On-demand service
Paratransit services

Fresno

On-demand service
Paratransit services

Inland Empire

On-demand service
Paratransit services

Los Angeles

On-demand service
Paratransit services

Modesto

On-demand service
Paratransit services

Napa and Sonoma County

On-demand service
Paratransit services

Orange County

On-demand service
Paratransit services

Sacramento

On-demand service
Paratransit services

San Diego

On-demand service
Paratransit services

San Francisco

On-demand service
Paratransit services

East Bay (San Francisco Area)

On-demand service
Paratransit services

Santa Barbara

On-demand service
Paratransit services

South Bay (Silicon Valley)

On-demand service
Paratransit services

Stockton

On-demand service
Paratransit services

Back to top


Colorado

Colorado Springs

Denver

Back to top


District of Columbia

Washington, D.C.

Back to top


Florida

Jacksonville

Miami

Orlando

Tampa

Back to top


Georgia

Atlanta

Back to top


Hawaii

Honolulu

Back to top


Illinois

Chicago

  • Centralized dispatch of 20 wheelchair accessible taxi services
  • 855-928-1010
  • Toll free, 24/7
  • Accessible Van Transportation
  • R Squared Transport
  • (217) 525-9069
  • (217) 891-4238 or (217) 622-9073 (evenings and weekends)

Back to top


Indiana

Indianapolis

Back to top


Kansas

List of Paratransit Taxis/Services

Kansas City

Lawrence

Manhattan

Topeka

Wichita

Back to top


Kentucky

List of Paratransit Taxis/Services

Lexington

Open Taxis:

Louisville

Back to top


Maryland

Baltimore

Back to top


Massachusetts

Boston

In Boston, we dispatch accessible vehicles in real-time. If you are unable to get picked up by one of these vehicles, let us know.

Back to top


Michigan

List of Paratransit Taxis/Services

Ann Arbor

Detroit

Back to top


Minnesota

Minneapolis/St. Paul

Back to top


Nebraska

Lincoln

Omaha

Back to top


New Hampshire

Back to top


New Mexico

Albuquerque

Gallup

Las Cruces

Santa Fe

Taos

Back to top


New Jersey

Northern New Jersey area

Back to top


New York

New York City

In our New York City market, we dispatch accessible vehicles in real-time. If you are unable to get picked up by one of these vehicles, please contact Grand Limo & Car Service, Inc. at 718-433-4255. (TLC License: B01848).

Taxis

Back to top


North Carolina

Charlotte

Raleigh-Durham

Back to top


Ohio

List of Paratransit Taxis/Services

Cincinnati

Cleveland

Toledo

Back to top


Oklahoma

Oklahoma City

Tulsa

Back to top


Oregon

Bend

<


Portland

In Portland, we dispatch accessible vehicles in real-time. If you are unable to get picked up by one of these vehicles, let us know.


Pennsylvania

Philadelphia is excited to offer wheelchair accessible vehicles, citywide. If you need a vehicle and one isn't available, please let us know. Alternative providers can be found below.

Pittsburgh

Philadelphia

Back to top


Rhode Island

Providence

Back to top


Tennessee

Nashville

Back to top


Texas

Abilene

Austin

 

Corpus Christi

Dallas Fort Worth

 

El Paso

Lubbock

San Antonio

Tyler

Back to top


Utah

Salt Lake City

Back to top


Vermont

Back to top


Virginia

Virginia Beach

Back to top


Washington

Seattle

Handicapped access
Complaints

To submit a complaint to the City of Seattle, you may call Finance and Administrative Services at 206-684-2489, or visit the complaints webpage here.

Spokane

Back to top


Wisconsin

Madison

Milwaukee

Back to top


See also:

Need something else?

Contact Support