Although drivers are not allowed to bring their own own furry friends along for the ride while driving (after all, some passengers have allergies or are otherwise uncomfortable with unfamiliar animals), some passengers will ask to bring their pets along with them when requesting a ride. Unless the passenger has a service animal, it's entirely up to the driver whether or not to allow the passenger’s pet in the vehicle.
We advise passengers to call their drivers right after their requests are accepted to confirm that it's okay to bring their pets.
As a driver, if you're comfortable with it, passengers love it when you go the extra mile, so feel free! But if you'd prefer to not have their pet (i.e. non-service animal) in your car for any reason, just make sure to be friendly and politely ask the passenger to cancel the ride. If they are charged a fee, they can reach out to us and we'll take care of it.