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WAV rides

If you need a wheelchair-accessible vehicle (WAV) that can fit your fixed-frame wheelchair, we’re happy to help. We offer access to WAV rides through a ride type called 'Wheelchair’.
Note: ‘Wheelchair’ was formerly known as ‘Access.'
When you request a Wheelchair ride, we'll pair you with available drivers who can accommodate a non-folding or motorized wheelchair or scooter. Wheelchair rides aren’t available in every market yet. See where you can request an Wheelchair ride here.
If you're not in an area with Wheelchair rides, we'll help you find local companies that provide WAV ride options.
To request a WAV, you’ll first need to turn on ‘Wheelchair access’ in your Lyft app settings. Once you turn it on, you’ll see a new ride type called ‘Wheelchair’ when you request a ride. If you don’t see Wheelchair as a ride type when you turn on this feature, learn more about other ways to get a WAV ride.
If you can fold and stow your mobility device in the trunk or backseat of a vehicle, you can take any kind of Lyft ride. Read more about our foldable wheelchair policy.
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Where Wheelchair rides are available
We currently offer Wheelchair rides in the following regions:
Canada
  1. Toronto, ON
USA
  1. Boston, MA
  2. Chicago, IL
  3. Dallas, TX
  4. Los Angeles, CA
  5. New York City, NY
  6. Philadelphia, PA
  7. Phoenix, AZ
  8. Portland, OR
  9. San Francisco, CA
If you don’t see your city listed, we’ll help you find accessible transit nearby.
Using the wheelchair access feature
Turn on the wheelchair access feature to take Wheelchair rides.
To enable wheelchair access:
  1. Open the Lyft app menu
  2. Tap ‘Settings’
  3. Tap ‘Wheelchair access’
Requesting a Wheelchair ride
If Wheelchair rides are available in your region, you’ll now see ‘Wheelchair’ as a ride type when you request a ride. Select ‘Wheelchair’ to be paired with an available WAV.
If you don’t see Wheelchair as a ride type, Wheelchair rides may not be available in your region. See Where Wheelchair rides are available for a full list of regions with Wheelchair rides.
If Wheelchair rides aren't available in your region
You can turn on wheelchair access even if Wheelchair rides aren’t available in your region.
You’ll be able to request other types of Lyft rides with wheelchair access turned on. When you do, we’ll send a text or a notification to let you know that the vehicle won’t be a wheelchair-accessible vehicle. You'll also receive a link to a list of local WAV options you may be able to use.
If needed, you can then cancel your Lyft ride. If you’re charged a cancellation fee, contact us using the form below.
You don't need to request a Wheelchair ride if you can fold and stow your mobility device in the trunk or backseat of a vehicle. Read more about our foldable wheelchair policy.
Local WAV options
Local companies may provide wheelchair-accessible transit options near you. Look for your state or province to see local companies offering WAV transportation.
Many companies request you book a ride at least 24 hours in advance. Some may also have an enrollment process before you can ride with them. Please check with the companies directly for more info.
Canada
USA
Alberta
Calgary
  1. Wheelchair Accessible Vehicle Calgary
    1. 403-974-1110​
    2. This is a centralized service that dispatches the closest WAV taxi from Associated Cab, Calgary City Cabs, Calgary United Cabs, Checker Cabs, or Delta Cab.
  3. Care Calgary
    1. 403-455-5100
Edmonton
  1. Royal Wagon
    1. 587-459-2555
  3. Greater Edmonton Taxi Service
    1. 780-462-3456
  5. Anytime Taxi
    1. 780-439-6655
British Columbia
Vancouver
Ontario
Toronto
In Toronto, you can order a WAV in the Lyft app by requesting a Wheelchair ride. If you have trouble getting a Wheelchair ride in Toronto, let us know.
Additional local options may include:
Ottawa
Alabama
Birmingham
Auburn
Huntsville
Mobile
Montgomery
Tuscaloosa
Arizona
Phoenix
In Phoenix, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup location must be at Phoenix Sky Harbor International airport, Phoenix-Mesa Gateway airport, or in the city of Tolleson. At the Phoenix-area airports, Wheelchair ride pickups are only available during the airport's hours of operation.
If you have trouble getting a Wheelchair ride in Phoenix, let us know.
Additional local options may include:
Tucson
Arkansas
Little Rock
Fayetteville
  1. Safe Route Car Services
California
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Bakersfield
Inland Empire
Los Angeles
In Los Angeles, you can order a WAV in the Lyft app by requesting a Wheelchair ride. Wheelchair rides are available between 7 AM and midnight.
Your pickup and drop-off locations must be within Los Angeles County limits.
Additional local options may include:
On-demand services
Paratransit services (often scheduled in advance)
Modesto
On-demand services
Paratransit services (often scheduled in advance)
Napa and Sonoma Counties
On-demand services
Paratransit services (often scheduled in advance)
Orange County
On-demand services
Paratransit services (often scheduled in advance)
Sacramento
San Diego
On-demand services
Paratransit services (often scheduled in advance)
San Francisco
In San Francisco, you can order a WAV in the Lyft app by requesting a Wheelchair ride. Wheelchair rides are available between 7 AM and midnight.
To get picked up by a Wheelchair ride, you must be within San Francisco County limits. Your drop-off location can be outside the county.
Additional local options may include:
On-demand services
Paratransit services (often scheduled in advance)
East Bay (San Francisco Area)
Santa Barbara
On-demand services
Paratransit services (often scheduled in advance)
South Bay (Silicon Valley)
On-demand services
Paratransit services (often scheduled in advance)
Stockton
Colorado
Colorado Springs
Denver
Connecticut
  1. List of Paratransit Taxis/Services
  2. Estuary Transit District
    1. Information: 860-510-0429
  4. Greater Bridgeport Transit Authority
    1. Information/Reservations: 203-579-7777
  6. Greater Hartford Transit District
    1. Information: 860-247-5329
    2. Reservations: 860-724-5340
  8. Greater New Haven Transit District
    1. Information: 203-288-6282
    2. Reservations: 203-288-6643
  10. Greater Waterbury Transit Authority
    1. Reservations: 203-756-5550
  12. HARTransit (HART)
    1. Available 7 days per week in Danbury, Bethel, Brookfield, and New Milford
    2. Information/Reservations: 203-744-4070
District of Columbia
Washington, D.C.
Florida
Jacksonville
Miami
Orlando
Tampa
Georgia
Atlanta
Hawaii
Honolulu
Illinois
Chicago
In Chicago, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup and drop-off locations must be within Chicago city limits. If you have trouble getting a Wheelchair ride in Chicago, let us know.
Additional local options may include:
  1. List of Paratransit Taxis/Services
  2. Pace
  4. Centralized dispatch of 20 wheelchair accessible taxi services
    1. Toll free, 24/7: 855-928-1010
  6. Access Springfield
  7. SMTD
    1. Information: 217-522-6087
    2. Reservations: 217-522-8594
Indiana
Indianapolis
Kansas
Kansas City
  1. Assisted Transportation
Manhattan
Topeka
  1. Assisted Transportation
Wichita
  1. Best Cabs, Inc.
  3. Timber Lines
Kentucky
Lexington
Louisville
Maryland
Baltimore
Massachusetts
Boston
In Boston, you can order a WAV in the Lyft app by requesting a Wheelchair ride. If you have trouble getting a Wheelchair ride in Boston, let us know.
Additional local options may include:
  1. Boston Cab (two accessible taxis available)
  3. Metro Cab (nine accessible taxis available)
Worcester
  1. Red Cab
    1. 508-792-9999
  3. Worcester Green Cab
    1. 508-459-1611
Pioneer Valley
Berkshire County
  1. BRTA Paratransit
  2. CRT Inc. Cabulance
    1. 1-888-466-2781
  4. Wheels for Wellness
    1. 413-499-9345 or 413-395-0109
Michigan
Ann Arbor
Detroit
Minnesota
Minneapolis/St. Paul
  1. Airport Taxi
  3. Yellow Taxicab
  5. Green and White Taxi
  7. Minneapple Taxi
  9. La Mexicana Taxi
Nebraska
Lincoln
Omaha
Nevada
Las Vegas
Reno
New Hampshire
  1. A&C Transportation Non-Emergency Medical
    1. Information/Reservations: 603-926-0640
  3. CarePlus Ambulance Service
    1. Information: 603-424-8910
    2. Reservations: 800-899-8331
  5. Granite State Independent Living
    1. Information/Reservations: 603-228-9680
  7. LifeLine Ambulance Service
    1. Information/Reservations: 781-935-2220
New Mexico
Albuquerque
Gallup
Las Cruces
Santa Fe
Taos
New Jersey
Northern New Jersey area
New York
You may submit a comment or complaint to the New York State government about a wheelchair accessible vehicle ride through the New York State Division of Human Rights (NYS DHR) website here.
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Albany
  1. Capital District Medical Transportation
  3. STAR (CDTA)
Buffalo
Nassau County
New York City
In New York City, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Additional local options may include:
Rochester
Suffolk County
Syracuse
Westchester County
North Carolina
Charlotte
Raleigh-Durham
Ohio
Cincinnati
Cleveland
Columbus
Toledo
Oklahoma
Oklahoma City
Tulsa
Oregon
Bend
Portland
In Portland, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup and drop-off locations must be within Portland, Gresham, and/or Tigard city limits. If you have trouble getting a Wheelchair ride in Portland, let us know.
Additional local options may include:
Pennsylvania
Pittsburgh
Philadelphia
In Philadelphia, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup and drop-off locations must be within Philadelphia city limits. If you have trouble getting a Wheelchair ride in Philadelphia, let us know.
Additional local options may include:
Rhode Island
Providence
South Carolina
  1. Call 803-255-7124 within 60 to 90 minutes during service hours for a DART Wheelchair Accessible Vehicle (WAV) to pick up. The service will be priced at $10 per one-way trip.
Tennessee
Nashville
Texas
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Austin
Corpus Christi
Dallas
In Dallas, you can order a WAV in the Lyft app by requesting a Wheelchair ride. Wheelchair rides are available between 7 AM and 12 AM.
Pickups and drop-offs are within the Dallas County limits.
Fort Worth
El Paso
Houston
Lubbock
San Antonio
Tyler
Utah
Salt Lake City
  1. UTE Cab Company
Vermont
Virginia
Virginia Beach
Washington
Seattle
  1. Yellow Cabs Seattle
  3. STITA Taxi
  5. Farwest Taxi
    1. Seattle Metro Area: 206-622-1717
    2. Eastside: 425-454-5055
    3. South King County253-852-2500
  7. Bellevue Taxi
To submit a complaint to the City of Seattle, you may call Finance and Administrative Services at 206-684-2489, or visit the complaints webpage here.
Wisconsin
Madison
Milwaukee
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