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    How tolls work for drivers

    If you pass through a toll during a ride, the cost of the toll is automatically added to the passenger's ride price. You’ll pay the toll upfront, then get reimbursed for the toll in your ride earnings. Some tolls aren't eligible for reimbursement.
    If your passenger offers to pay a toll with cash, please decline. Their ride price includes the cost of any tolls, and the use of cash for tolls is against our Terms of Service.
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    Tolls that aren't eligible for reimbursement

    You’re only reimbursed for tolls that passengers pay for in their ride pricing.
    You aren’t reimbursed for these tolls:
    • Optional express or HOV lane tolls
    • Tolls before you tap to arrive
    • Tolls after the ride ends, except in regions with applicable return tolls

    Eligible return tolls

    If you have to pay a toll to return to your original location after a ride, that toll may be added to your passenger's ride price. You can see a list of all applicable return tolls below.
    San Francisco/Silicon Valley, California
    • Golden Gate Bridge (Northbound)
    • Bay Bridge (Eastbound)
    • Antioch Bridge (Southbound)
    • Richmond-San Rafael Bridge (Eastbound)
    • Carquinez Bridge (Southbound)
    • San Mateo-Hayward Bridge (Eastbound)
    • Dumbarton Bridge (Eastbound)
    Miami, Florida
    • Broad Causeway (Eastbound)
    • Card Sound Bridge
    • Rickenbacker Causeway
    New Jersey and New York
    • Holland Tunnel (Westbound)
    • Lincoln Tunnel (Westbound)
    • George Washington Bridge (Westbound)
    • Gov. Mario M. Cuomo Bridge (Northbound)
    • Outerbridge Crossing (Westbound)
    • Goethals Bridge (Westbound)
    • Bayonne Bridge (Westbound)
    Philadelphia, Pennsylvania
    • Ben Franklin Bridge (Westbound)
    • Walt Whitman Bridge (Westbound)
    • Betsy Ross Bridge (Westbound)
    • Commodore Barry Bridge (Westbound)
    • Tacony-Palmyra Bridge (Westbound)
    Washington state
    • Tacoma Narrows Bridge (Westbound)

    How we calculate tolls

    We base our toll charges on the local electronic toll collection system's pricing. Usually, this price is lower than the cash rate. We can’t reimburse the difference between the cash rate and the local electronic rate. To avoid overpaying, we recommend using the electronic system.
    Lyft doesn’t pay toll collectors. Lyft drivers are responsible for paying toll collection agencies directly for toll fees.

    Regional toll pricing and surcharges

    Tolls in Massachusetts

    Massachusetts drivers are reimbursed for applicable tolls at the commercial E-ZPass rate. Drivers will receive an adjustment from E-ZPass to the commercial toll rate on their E-ZPass statement. Drivers with commercial transponders won’t  see a difference in their E-ZPass statement. Learn more about this on the MassDOT website.

    Connecticut and New York City

    You’ll receive an additional $15 surcharge if a ride starts in Connecticut and ends in New York City.

    New Jersey and New York City

    Any ride between New York City and New Jersey has a $20 surcharge, which includes all tolls.
    You'll receive an extra $19.43 if the ride:
    1. Begins in New Jersey
    2. Crosses Staten Island
    3. Crosses the Verrazzano-Narrows Bridge going east
    The extra $19.43 will display in two payments: one for $6.55 and one for $12.88.

    View your toll reimbursements in the app

    To view your toll reimbursements, tap 'Account' then 'Dashboard.' You’ll find the tolls for each ride in the individual ride breakdown in your Driving History. You can also see them as line items in your weekly summary. Tolls aren’t shown in your Earnings tab. Go to ‘How to see your earnings’ to learn more.

    Requesting a toll review

    If you think there’s a problem with a toll reimbursement, you can follow these steps to get your toll reviewed:
    1. Open the app menu and tap ‘Support and Safety.'
    2. Tap 'Get Help,'
    3. Under ‘Your last ride,’ tap ‘Get help with this ride.' If you want to review a different ride, tap 'See other rides' instead.
    4. Select ‘Toll payment or reimbursement’ from the list of to help topics
    From there, you’ll be able to review your selected ride. Review requests must be submitted within 30 days of the original ride. Lyft is unable to cover charges from late toll payments, administrative fees, or new tags.
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