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WAV rides

If you need a wheelchair-accessible vehicle (WAV) that can fit your fixed-frame wheelchair, we’re happy to help. We offer access to WAV rides through a ride type called 'Wheelchair’.
Note: ‘Wheelchair’ was formerly known as ‘Access.’
When you request a Wheelchair ride, we'll pair you with available drivers who can accommodate a non-folding or motorized wheelchair or scooter. Wheelchair rides aren’t available in every market yet. See where you can request an Wheelchair ride here.
If you're not in an area with Wheelchair rides, we'll help you find local companies that provide WAV ride options.
To request a WAV, you’ll first need to turn on ‘Wheelchair access’ in your Lyft app settings. Once you turn it on, you’ll see a new ride type called ‘Wheelchair’ when you request a ride. If you don’t see Wheelchair as a ride type when you turn on this feature, learn more about other ways to get a WAV ride.
If you can fold and stow your mobility device in the trunk or backseat of a vehicle, you can take any kind of Lyft ride. Read more about our foldable wheelchair policy.
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Where Wheelchair rides are available

We currently offer Wheelchair rides in the following regions:
Canada
  • Toronto, ON
USA
  • Boston, MA
  • Chicago, IL
  • Dallas, TX
  • Los Angeles, CA
  • New York City, NY
  • Philadelphia, PA
  • Phoenix, AZ
  • Portland, OR
  • San Francisco, CA
If you don’t see your city listed, we’ll help you find accessible transit nearby.
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Using the wheelchair access feature

Turn on the wheelchair access feature to take Wheelchair rides.
To enable wheelchair access:
  1. Open the Lyft app menu
  2. Tap ‘Settings’
  3. Tap ‘Wheelchair access’

Requesting a Wheelchair ride

If Wheelchair rides are available in your region, you’ll now see ‘Wheelchair’ as a ride type when you request a ride. Select ‘Wheelchair’ to be paired with an available WAV.
If you don’t see Wheelchair as a ride type, Wheelchair rides may not be available in your region. See Where Wheelchair rides are available for a full list of regions with Wheelchair rides.

If Wheelchair rides aren't available in your region

You can turn on wheelchair access even if Wheelchair rides aren’t available in your region.
You’ll be able to request other types of Lyft rides with wheelchair access turned on. When you do, we’ll send a text or a notification to let you know that the vehicle won’t be a wheelchair-accessible vehicle. You'll also receive a link to a list of local WAV options you may be able to use.
If needed, you can then cancel your Lyft ride. If you’re charged a cancellation fee, contact us using the form below.
You don't need to request a Wheelchair ride if you can fold and stow your mobility device in the trunk or backseat of a vehicle. Read more about our foldable wheelchair policy.
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Local WAV options

Local companies may provide wheelchair-accessible transit options near you. Look for your state or province to see local companies offering WAV transportation.
Many companies request you book a ride at least 24 hours in advance. Some may also have an enrollment process before you can ride with them. Please check with the companies directly for more info.

Canada

USA

Alberta

Calgary

Edmonton

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British Columbia

Vancouver

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Ontario

Toronto

In Toronto, you can order a WAV in the Lyft app by requesting a Wheelchair ride. If you have trouble getting a Wheelchair ride in Toronto, let us know.
Additional local options may include:

Ottawa

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Alabama

Birmingham

Auburn

Huntsville

Mobile

Montgomery

Tuscaloosa

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Arizona

Phoenix

In Phoenix, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup location must be at Phoenix Sky Harbor International airport, Phoenix-Mesa Gateway airport, or in the city of Tolleson. At the Phoenix-area airports, Wheelchair ride pickups are only available during the airport's hours of operation.
If you have trouble getting a Wheelchair ride in Phoenix, let us know.
Additional local options may include:

Tucson

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Arkansas

List of Paratransit Taxis/Services

Little Rock

Fayetteville

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California

List of Paratransit Taxis/Services
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Bakersfield

Inland Empire

Los Angeles

In Los Angeles, you can order a WAV in the Lyft app by requesting a Wheelchair ride. Wheelchair rides are available between 7 AM and midnight.
Your pickup and drop-off locations must be within Los Angeles County limits.
Additional local options may include:
On-demand services
Paratransit services (often scheduled in advance)

Modesto

On-demand services
Paratransit services (often scheduled in advance)

Napa and Sonoma Counties

On-demand services
Paratransit services (often scheduled in advance)

Orange County

On-demand services
Paratransit services (often scheduled in advance)

Sacramento

San Diego

On-demand services
Paratransit services (often scheduled in advance)

San Francisco

In San Francisco, you can order a WAV in the Lyft app by requesting a Wheelchair ride. Wheelchair rides are available between 7 AM and midnight.
To get picked up by a Wheelchair ride, you must be within San Francisco County limits. Your drop-off location can be outside the county.
Additional local options may include:
On-demand services
Paratransit services (often scheduled in advance)

East Bay (San Francisco Area)

Santa Barbara

On-demand services
Paratransit services (often scheduled in advance)

South Bay (Silicon Valley)

On-demand services
Paratransit services (often scheduled in advance)

Stockton

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Colorado

Colorado Springs

Denver

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Connecticut

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District of Columbia

Washington, D.C.

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Florida

Jacksonville

Miami

Orlando

Tampa

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Georgia

Atlanta

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Hawaii

Honolulu

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Illinois

Chicago

In Chicago, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup and drop-off locations must be within Chicago city limits. If you have trouble getting a Wheelchair ride in Chicago, let us know.
Additional local options may include:
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Indiana

Indianapolis

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Kansas

List of Paratransit Taxis/Services

Kansas City

Manhattan

Topeka

Wichita

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Kentucky

List of Paratransit Taxis/Services

Lexington

Louisville

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Maryland

Baltimore

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Massachusetts

Boston

In Boston, you can order a WAV in the Lyft app by requesting a Wheelchair ride. If you have trouble getting a Wheelchair ride in Boston, let us know.
Additional local options may include:
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Michigan

List of Paratransit Taxis/Services

Ann Arbor

Detroit

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Minnesota

Minneapolis/St. Paul

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Nebraska

Lincoln

Omaha

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Nevada

Las Vegas

Reno

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New Hampshire

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New Mexico

Albuquerque

Gallup

Las Cruces

Santa Fe

Taos

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New Jersey

Northern New Jersey area

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New York

You may submit a comment or complaint to the New York State government about a wheelchair accessible vehicle ride through the New York State Division of Human Rights (NYS DHR) website here.
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Albany

Buffalo

Nassau County

New York City

In New York City, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Additional local options may include:

Rochester

Suffolk County

Syracuse

Westchester County

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North Carolina

Charlotte

Raleigh-Durham

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Ohio

List of Paratransit Taxis/Services

Cincinnati

Cleveland

Toledo

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Oklahoma

Oklahoma City

Tulsa

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Oregon

Bend

Portland

In Portland, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup and drop-off locations must be within Portland, Gresham, and/or Tigard city limits. If you have trouble getting a Wheelchair ride in Portland, let us know.
Additional local options may include:

Pennsylvania

Pittsburgh

Philadelphia

In Philadelphia, you can order a WAV in the Lyft app by requesting a Wheelchair ride.
Your pickup and drop-off locations must be within Philadelphia city limits. If you have trouble getting a Wheelchair ride in Philadelphia, let us know.
Additional local options may include:
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Rhode Island

Providence

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Tennessee

Nashville

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Texas

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Austin

Corpus Christi

Dallas

In Dallas, you can order a WAV in the Lyft app by requesting a Wheelchair ride. Wheelchair rides are available between 7 AM and 12 AM.
Pickups and drop-offs are within the Dallas County limits.

Fort Worth

El Paso

Houston

Lubbock

San Antonio

Tyler

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Utah

Salt Lake City

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Vermont

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Virginia

Virginia Beach

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Washington

Seattle

To submit a complaint to the City of Seattle, you may call Finance and Administrative Services at 206-684-2489, or visit the complaints webpage here.
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Wisconsin

Madison

Milwaukee

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