Protect your personal info
Use these tips to help keep your account secure.
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What not to give out
No Lyft employee will contact you over phone, text, or e-mail asking for personal info unless you reach out to us first. Unless you contacted us first, don’t provide any of the following info:
- 电话号码
- 电话号码验证代码
- 驾照
- 信用卡号
- 银行信息
If anyone ever asks for the above, it may not be Lyft. If you didn’t reach out to us, the best thing to do is hang up or ignore the message.
Note: Data and messaging rates may apply.
Phone safety
If you get a new phone number, change your account’s phone number, and if you sell your device remember to log out of the app first.
If you lose your device in a Lyft ride, reach out to our Lost and Found team.
Online safety
Lyft will only contact you from email addresses ending with either @lyft.com, @lyft-new.zendesk.com, or @lyftmail.com. Emails using other addresses aren’t from Lyft.
When using a browser, check that the URL starts with https:// and the address contains .lyft.com before logging in or using a website. Be cautious of links or websites that use the Lyft logo but don’t have .lyft.com in the URL.
如果您使用公共计算机或其他人使用的计算机登录，请在完成后记得退出登录。如果没有退出，请在 Lyft 司机端 App 主菜单“账户”部分的“设置”中验证您的电子邮件地址。
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