报告安全事件或罚单
If this is an emergency, call 911.
安全是我们的最高优先事项，我们随时准备提供帮助。我们的安全团队全天24小时、一周7天待命。如果您需要联系安全团队，请选择下方的‘联系支持’。
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Emergency assistance during a ride
如果您在行程中需要紧急援助，现在可以直接在 App 中请求帮助。
Riders can request help discreetly by tapping ‘Alert 911 silently’ in the app. A member from ADT will then contact law enforcement to share your location details. You won't be contacted by phone unless requested.
Drivers that activate their ADT alert will always be contacted by phone. If the call is not answered, ADT will then contact 911 to provide your location details.
You’ll be provided with real-time updates in the Lyft app with the status of your emergency request.
Report a collision or citation
If you’re involved in a vehicle collision, you can report an accident here.
If you received a citation while driving for Lyft, let us know. Contact us below and include a photo of the front and back of your citation.
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