安全政策
审核以下有关司机及乘客安全的政策。
报告安全问题或罚单
Our Safety team is available 24 hours a day, 7 days a week, and will call you as soon as possible after you request the call.
Keep in mind that we won't be able to assist with citations or tickets incurred outside of the Lyft platform, or due to violating standard traffic laws.
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年龄要求
乘客必须至少年满 18 岁才能注册 Lyft 账户，包括 Lyft Family 账户。
我们不允许 18 岁以下的乘客在没有成人陪同的情况下搭乘 Lyft 平台。
如果司机认为乘客可能未成年，司机应要求乘客确认其年龄。
Riders who receive multiple reports for appearing to be underage will need to go through an additional identity verification process. During the verification process, the rider won’t be able to take rides until a Lyft agent reviews their submitted verification document.
The driver shall also let a passenger know that the driver will have to cancel the trip if the passenger is indeed under 18.
In addition, drivers can report requests to transport unaccompanied minors by tapping 'Contact Support' below.
武器政策
Lyft has a strict "No Weapons" policy for all of its properties. This includes Lyft Hubs and service centers.
Our "No Weapons" policy applies at all times when you are driving on the Lyft platform, as well as times that you are visiting a Lyft Hub.
这意味着即使在携带武器合法的地区，我们也要求您不要在任何Lyft场所携带武器。
We approach this from a community perspective. It's hard to know what someone else is or isn't comfortable with. The mere presence of a weapon might make another community member distressed and fear for their own personal safety.
There are many items that could be considered weapons. This includes, but is not limited to: handguns, stun guns, explosives, knives, sling shots and tasers. Lyft reserves sole judgment on what may constitute a "weapon." If you have any questions about whether various items could be considered a "weapon" under this policy, please contact Lyft Support before bringing any questionable items onto Lyft property or while on the Lyft platform.
请注意：上述一般政策不适用于 Lyft 签约或雇佣的授权安保人员或执法人员。
If you witnessed possession of a weapon in a vehicle on the Lyft platform, please let us know by tapping 'Contact Support' below.
Community Safety Education program
Lyft is committed to holding each other accountable. To educate our community about what's appropriate behavior in a Lyft ride — and prevent misbehavior — we've developed a Community Safety Education program in partnership with It’s On Us, the largest anti-sexual violence organization in the US.
This program empowers drivers to handle challenging passenger situations and create a safe and comfortable ride for everyone.
As of 12/15/2019, all drivers on the Lyft platform are required to complete this program in order to access Driver Mode.
禁烟政策
Smoking inside your vehicle while driving for Lyft is against our community rules. There may be passengers entering the car who have respiratory issues or may be bothered by the smell, so in the spirit of respect for everyone in our community, we ask that you refrain.
录制设备政策
The use of dashboard cameras and other recording devices during rides may be subject to local regulations. Please refer to your city and state's regulations on recording devices when giving rides.
未经当事人事先明确同意，禁止传播他人的图像或录音。如违反此规定，可能会导致账户被禁用。
Drivers can register their dashcam through the Lyft Driver app. Lyft doesn’t have direct access to the cameras, but we will know that you have a camera in the vehicle once you complete registration.
Note: Registering a dashcam is optional. All drivers must follow the recording device policy at all times.
为性侵犯和性骚扰受害者提供支持：Lyft 的仲裁和保密机制
Since Lyft launched in 2012, we have worked hard to design policies and features that help protect our community, from driver background checks to our 24/7 Safety team. We want to share our approach to arbitration and confidentiality in connection with the national issue of sexual harassment and sexual assault. On May 15, 2018, Lyft announced some important changes:
Lyft 司机、乘客和团队成员可以完全按照自己的意愿，选择如何解决关于性骚扰或性侵犯的个人指控。
对于个人提出的性侵犯或性骚扰指控，我们不会要求进行仲裁。受害者可以自行选择通过仲裁、调解或法庭诉讼解决他们的指控。
受害者可以自由地公开发声，这取决于他们自己的选择。
Lyft 不会要求乘客签订保密协议，不会阻碍幸存者讲述他们遭遇的性侵犯或性骚扰经历。遭受性侵犯或性骚扰的受害者可以在调解协议中追加保密条款，也可以选择公开讲述他们的遭遇，以帮助其他人摆脱沉默的耻辱。他们有权做出任何决定。
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