Create ticket
Log in

Choose the help you need by role

Admins

You run business travel programs for your organization or manage an account in the Portal.

Concierge coordinators

You request rides for passengers on behalf of your organization.

Riders in business programs

You use a business profile, Lyft Pass, or take rides requested by an organization.

Product guides

Start sending rides with Lyft Concierge

This guide will help you start sending rides to the people who matter to your organization. You'll learn how to sign up for Concierge and how to manage rides on the platform. You'll also have a chance to see your riders' experience.

Move your people your way with Lyft Pass

Lyft Pass lets you fully or partially cover the cost of rides for your people, while controlling usage and budget.

Set up your business travel program

You can provide reliable transportation that simplifies reporting and reduces ground transportation costs.

Get started managing Lyft Concierge programs

Give courtesy rides to the people your organization cares about — no smartphone needed.

Didn't find what you're looking for? We're here to help.

Create a help ticket

If you can't find answers in our help articles, submit a request and we'll respond during business hours.

Create ticket