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Michigan airport information for drivers

To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below. Tap each link to jump to detailed detailed instructions on each section:

The following information applies to all airports:

Airport officials will issue administrative citations to drivers who do not follow the rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.

Lyft emblem
  • Keep your Lyft emblem displayed in your lower right hand (passenger side) of your front windshield at all times while giving Lyft rides.
  • If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
  • If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, place an order in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.

Lyft emblem

Conduct at the airport
  • Do not stop or pull over in crosswalks.
  • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
  • Always follow instructions given by airport personnel.
  • If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.
Waybill

Airport authorities may ask you for a waybill, which shows your latest ride. Click here to learn how to access your waybill.

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Permitted Airports

Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in Michigan:


Detroit Metropolitan Airport (DTW)
DTW

 

Waiting for requests:

  • Lyft Detroit has been able to secure a staging lot for drivers at the Airport. The new lot will open March 6th, 2018 at 12am
  • The lot is located off of Goddard Rd. There is roadway signage currently in place to show you how to get there. There will be bathrooms available to you at the lot and we are working on other amenities as well.
  • Please note: This is the only area in which you can be in the queue for the airport and immediate surrounding areas. You will have to be outside of Ecorse Rd., I-275, Inkster Rd. and/or Pennsylvania Rd. to receive a ride outside of that zone. 
  • Wait in the designated assignment area pictured above. Only drivers within the designated assignment area are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the assignment area in driver mode the longest gets the next request. Your physical location within the assignment area does not affect your spot in the queue, but if you exit the assignment area or log out of driver mode, you will lose your spot.
  • If the assignment area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the assignment area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.
DTW

 

Pickups:

  • McNamara Terminal: Follow signs for 'McNamara Terminal', then 'Domestic Arrivals', then 'Commercial/Rideshare', then proceed to the booth and identify as a Lyft driver, then pull forward and park in a space until your passenger arrives. Exit by driving to the end of the parking spaces and exit on the right.
  • North Terminal: Follow signs for 'North Terminal', then 'Commercial Vehicles/Rideshare', then 'Arrivals/Baggage Claim', then 'Commercial Vehicles/Rideshare', then stay to the left and enter the 'Rideshare' area, turn right and proceed to the booth and identify as a Lyft driver, then pull through and park in one of the spaces waiting for your passenger. Exit by pulling forward and to the right at the end of the parking spaces.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.
  • Do not pick up passengers curbside. Doing so may result in your permanent suspension from DTW.

Drop-offs:

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal or accept additional ride requests after drop-off.

Rules & Regulations:

  • Pickups outside the designated rideshare pickup area in the Terminal GTC’s are specifically prohibited
  • The new penalty structure to drivers for illegal pickups outside of the designated area is as follows:
    1. $75 for the first offense
    2. $75 penalty for the second offense
    3. A permanent ban on the third offense
  • Failure to properly display Lyft trade dress after third documented incident will result in a permanent ban from airport pickups.
  • Driver misbehavior (ex. not following Airport staff direction, loading passenger(s) in Rideshare vehicle in non-loading and waiting areas, use of profanity, failure to check-in into the Rideshare pickup area, failure to provide waybill and other driver misconduct) after two documented incidents will result in a permanent ban from airport pickups.
  • Three illegal Airport pickups, three instances of failure to properly display company trade dress or two instances of driver misbehavior will result in a permanent ban from airport pickups

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All Other Permitted Airports

The rules below for pickups and drop-offs apply to the following airports:

  • Ann Arbor Municipal Airport | ARB
  • Flint Bishop International Airport | FNT
  • Freeland MBS International Airport | MBS
  • Grand Rapids Gerald R. Ford International Airport | GRR
  • Jackson County Airport | JXN
  • Kalamazoo/Battle Creek International Airport | AZO
  • Lansing Capital Region International Airport | LAN
  • Mount Pleasant Municipal Airport | MOP

Pickups

  • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.

Drop-offs

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal or accept additional ride requests after drop-off.

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