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Georgia airport information for drivers

To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below.

The following information applies to all airports:

Airport officials will issue administrative citations to drivers who do not follow the rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.

Lyft emblem
  • Keep your Lyft emblem displayed and visible at all times while giving Lyft rides.
  • If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
  • If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, order one in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.

Lyft emblem

Conduct at the airport
  • Do not stop or pull over in crosswalks.
  • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
  • Always follow instructions given by airport personnel.
  • If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.
Waybill

Airport authorities may ask you for a waybill, which shows your latest ride. Click here to learn how to access your waybill.

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Permitted Airports

Lyft is available at the following airports in Georgia. Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport.

Tap each airport name for detailed instructions:


Atlanta Hartsfield-Jackson International Airport (ATL)

As a Lyft driver, you are only allowed to pick up at ATL airport if your vehicle’s age is 2011 or newer, and you have an airport placard. If your vehicle is 2010 or older, you can continue dropping off passengers at ATL as usual — just do not enter the airport staging lot & pickup queue so that you don’t give airport pickups and risk deactivation.

ATL Airport will issue citations to drivers who do not follow these rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.

ATL

 

Waiting for requests:

  • Wait in the designated staging area. Only drivers within the designated staging area (1586 Sullivan Rd, College Park, GA 30337) are added to the queue.
  • Beginning 2/16/2018, the staging area will be closed daily from 2am - 4am so that it can be cleaned. Please vacate the staging area during this time so that airport staff has the space to clean the lot.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups:

  • Domestic Terminal: All designated Rideshare pickup areas are at North and South Economy Lots. Enter through far left lane for the North Lot. Enter through far right lane for the South Lot.
    • South Lot Instructional Video
    • North Lot Instructional Video
    • You must have your airport hangtag visibly displayed on rearview mirror prior to entering lot.
    • When entering the lot, press red button and pull a parking ticket.
    • Once you enter the lot, you must proceed to the designated Rideshare pickup area. The pickup area is active loading only — no parking.
    • Once you have picked up your passenger, proceed to exit through a “Credit Card/Prepaid Ticket” lane.
    • Credit cards are the only accepted form of payment at “Credit Card/Prepaid Ticket” lanes.
    • Insert your parking ticket to exit parking lot. If within grace period, no payment is required. If grace period ends, you will be responsible for ALL parking fees: $3 per hour up to the daily max of $14 per day.
    • If your parking ticket is lost or damaged, you must utilize a Cashier lane.
  • International Terminal: Pick up passengers from Arrivals.
  • Do not pick up passengers at the Domestic Terminal curbside terminal entrance.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up. Head to the Staging Lot and wait there.
  • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You'll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.

Drop-offs:

  • Drop off passengers at Departures, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal after drop-off. Instead, proceed to the Staging Lot.

Airport Placard

  • In addition to your Lyft emblem, you are required to display an airport placard in your vehicle when giving rides at ATL airport.
  • In order to receive your ATL Placard, your vehicle age must be 2011 or newer. If you've just been approved to drive, you should receive your placard shortly.
ATL

 

In-Person Support:

Drivers in Atlanta are welcome to come to the Lyft Hub for in-person support or to get a replacement airport placard or Lyft emblem. Our Hub is located at 814 Bellemeade Ave. Atlanta, GA 30318. Hours may vary.

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Augusta Regional Airport (AGS)
AGS

 

Waiting for requests:

  • Wait in the designated staging area. Only drivers within the designated staging area are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups:

  • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.

Drop-offs:

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal after drop-off.

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Brunswick Golden Isles Airport (BQK)
BQK

 

Waiting for requests:

  • Wait in the designated staging area. Only drivers within the designated staging area are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups:

  • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.

Drop-offs:

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal after drop-off.

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Savannah/Hilton Head International (SAV)
SAV Staging

 

Waiting for requests:

  • Wait in the designated staging area off of Crossroads Parkway. Only drivers within the designated staging area are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.
SAV

 

 Pickups:

  • Pick up passengers from the passenger loading area on the lower level of the South Terminal.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up. Instead, head to the staging area.
  • As a reminder, you may not pass out referral cards or promotional materials while on airport property.

Drop-offs:

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal after drop-off. If you'd like to accept additional requests, head to the staging area.
  • As soon as you've dropped off your passenger, press 'Tap to drop off' in your app and exit airport property. Wait to rate your passenger until you've left the airport.

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Valdosta Regional Airport (VLD)
vld

 

Waiting for requests:

  • Wait in the designated staging area pictured above. Only drivers within the designated staging area (pictured above) are added to the queue.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups:

  • Pick up passengers from Arrivals.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up. Instead, head to the staging area.

Drop-offs:

  • Drop off passengers at Departures, at the passenger's carrier of choice.
  • Do not wait at the airport terminal or accept additional ride requests after drop-off. If you'd like to accept additional requests, head to the staging area.

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All Other Permitted Airports

The rules below for pickups and drop-offs apply to the following airports:

  • Athens-Ben Epps Airport | AHN
  • Columbus Airport | CSG
  • Macon Middle Georgia Regional Airport | MCN

Pickups:

  • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.

Drop-offs:

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal after drop-off.

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Need something else?

Contact Support