To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below. Tap each link to jump to detailed detailed instructions on each section:
Airport officials will issue administrative citations to drivers who do not follow the rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.
- Keep your Lyft emblem displayed in your lower right hand (passenger side) of your front windshield at all times while giving Lyft rides.
- If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
- If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, place an order in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.
- Do not stop or pull over in crosswalks.
- Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
- Always follow instructions given by airport personnel.
- If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.
- Airport authorities may ask you for a waybill, which shows your latest ride. Click here to learn how to access your waybill.
Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following aiport in Rhode Island:
Waiting for requests:
- Wait in the designated assignment area pictured above. Only drivers within the designated assignment area are added to the queue.
- The queue is first in-first out. The driver who has been waiting within the assignment area in driver mode the longest gets the next request. Your physical location within the assignment area does not affect your spot in the queue, but if you exit the assignment area or log out of driver mode, you will lose your spot.
- Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the assignment area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
- Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
- You can view your place in line in the app. Learn how to view your position in the queue here.
- Pick up passengers at Lot D. Take a ticket when you enter the pickup area. Once you've picked up your rider, show the exit gate attendant your ticket & Lyft app, and they’ll let you out without charge. Lyft will pay the $5 airport fee on your behalf, which will then be charged to the rider as part of their ride payment.
- Do not wait or circle back at the airport if the passenger is delayed when picking up.
- Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
- Do not wait at the airport terminal or accept additional ride requests after drop-off.