Skip to Content

    New York City airport information for drivers

    To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below. Tap each link to jump to detailed instructions on each section:

    The following information applies to all airports:

    Airport officials will issue administrative citations to drivers who do not follow the rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.
    Lyft emblem
    • Keep your Lyft emblem displayed in your lower right hand (passenger side) of your front windshield at all times while giving Lyft rides.
    • If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
    • If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, place an order in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.
    Lyft emblem
    Conduct at the airport
    • Do not stop or pull over in crosswalks.
    • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
    • Always follow instructions given by airport personnel.
    • If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.
    Waybill

    Permitted Airports

    Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in New York City (to see information on airports in New York State (outside of New York City), click here.):
    John F. Kennedy International Airport (JFK)
    To avoid airport fines, wear a face mask when operating on airport property (including the airport staging lots). Additionally, the airports require drivers to observe proper social distancing.
    JFK Map
    Waiting for requests:
    • Wait in the designated staging area. Only drivers within the staging area are added to the queue. Use either the Cell Phone Lot or the Limousine Lot.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    JFK Map
    Pickups:
    • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
    • Do not wait or circle back at the airport if the passenger is delayed when picking up.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You’ll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    • Curbside Waiting: After completing an airport drop-off, you may receive an in-app notification directing you to head towards the pickup area at Terminal 4 Lower Level. While en route, you may receive a ride request. If you do not, you are permitted to wait in the pickup area for up to 20 minutes. The designated waiting area is at the traffic island zones H and J.All drivers looking to do an airport ride should still start at the staging area. Do not go straight to the curb unless directed to do so by the app.
    Drop-offs:
    • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
    • Do not wait at the airport terminal after drop-off. If you'd like to wait for additional requests, proceed to the staging area.
    LaGuardia Airport (LGA)
    To avoid airport fines, wear a face mask when operating on airport property (including the airport staging lots). Additionally, the airports require drivers to observe proper social distancing.
    LGA airport staging map
    For real-time updates on last flights in, as well as operational changes, please visit LaGuardia airport's FHV Twitter account.
    Waiting for requests:
    • Wait in the designated staging area(s). Only drivers within the staging area(s) are added to the queue.
      • Terminal A: There is no queue for Terminal A. Drivers are permitted to use the southern portion of the P10 lot to wait for Terminal A ride requests, but rides will be dispatched by proximity/ETA only.
      • Terminals B, C & D: The FHV waiting lot for Terminals B, C & D will be located in the surface lot between 90th and 92nd St along 23rd Ave as pictured above.
    • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
    • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
    • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue.
    • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
    • You can view your place in line in the app. Learn how to view your position in the queue here.
    New York City airport information for drivers; LaGuardia airport garage image
    LaGuardia airport terminal C and D map
    Pickups:
    • Terminal A: Pick up passengers from Arrivals, at your passenger’s carrier of choice.
    • Terminal B: Pick up passengers from Level 2 of the Terminal B Garage between columns H and J.
    • Terminals C & D: From 6am - 10pm, pick up at arrivals of each as pictured above.
      • From 10pm - 6am, pick up at departures as pictured above.
    • Do not wait or circle back at the airport if the passenger is delayed when picking up.
    • Pre-dispatch: While waiting for ride requests at Terminals C & D, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
    • Curbside Waiting: While waiting for requests, you may receive an in-app notification directing you to head towards the Terminal B garage to wait in Row G on the 2nd level of the garage. While en route, you may receive a ride request. If you do not, wait at the curb until you are matched to a rider. The designated waiting area for Terminal B is in Row G; G3 to G1 is the first turn to the left, G4 to G6 is the second turn to the left. Please direct yourself to the side of the aisle that has fewer cars.
      • All drivers looking to do an airport ride should still start at the staging area.
      • Do not go straight to the curb unless directed to do so by the app.
    • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You’ll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.
    Drop-offs:
    • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
    • Do not wait at the airport terminal after drop-off. If you'd like to wait for additional requests, proceed to the staging area.

    Still need help?