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New York City airport information for drivers

To ensure a smooth airport experience for you and your passengers, make sure to familiarize yourself with the rules below. Tap each link to jump to detailed detailed instructions on each section:

The following information applies to all airports:

Airport officials will issue administrative citations to drivers who do not follow the rules. You are responsible for paying any tickets you receive for violating airport rules and regulations.

Lyft emblem
  • Keep your Lyft emblem displayed in your lower right hand (passenger side) of your front windshield at all times while giving Lyft rides.
  • If you are giving a non-Lyft ride at the airport, make sure to remove your emblem before entering airport property.
  • If you’ve just been approved to drive, you should receive your Lyft emblem shortly. If you didn't get one or need a new one, place an order in your Dashboard. While waiting for it to arrive, you may print a temporary emblem.

Lyft emblem

Conduct at the airport
  • Do not stop or pull over in crosswalks.
  • Do not park in red zones or taxi/shuttle areas unless otherwise specified in the rules above.
  • Always follow instructions given by airport personnel.
  • If you run into any trouble, like a regulatory citation, reach out to our Support team. We're here to help 24/7.
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Permitted Airports

Drivers on the Lyft platform are responsible for knowing and following all airport regulations in order to avoid receiving administrative citations from the airport. Lyft is available at the following airports in New York City (to see information on airports in New York State (outside of New York City), click here.):


John F. Kennedy International Airport (JFK)
JFK Map

 

Waiting for requests:

  • Wait in the designated staging area. Only drivers within the staging area are added to the queue. Use either the Cell Phone Lot or the Limousine Lot.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.
JFK Map

 

Pickups:

  • Pick up passengers from Arrivals, at your passenger’s carrier of choice.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.
  • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You’ll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.

Drop-offs:

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal after drop-off. If you'd like to wait for additional requests, proceed to the staging area.

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LaGuardia Airport (LGA)
LGA

 

Waiting for requests:

  • Wait in the designated staging area. Only drivers within one of the three staging areas are added to the queue.
    • Terminal A: follow directions to "Wait Area / Long Term Parking" which also has icons for Terminal B (formerly known as Parking lot 10 or Valet Parking). Enter like a normal customer, and pull a ticket upon entering. Go to the back of the lot and park where spaces are available. Please note that this lot is only free for the first 3 hours, anyone still in the lot past 3 hours will have to pay the posted rate.
    • Terminal B: Beginning 5/5/2018, Lyft pickup and staging for Terminal B rides will occur on Level of the garage. Enter the garage from Central Terminal Dr, which is the road located between the garage and the American Airlines building. Your garage ticket is free for up to 60 minutes of parking. After 60 minutes, you will be charged a fee for parking.
      • E-ZPass scanners and License Plate Recognition (LPR) technology will be used to capture billing information when a car passes the entry lane. To simplify the exiting process, payments will be made through E-ZPass. Vehicles without E-ZPass will be direct billed to the registered owner of the vehicle.
    • Terminal C & D: The FHV waiting lot for pickups at LaGuardia Terminals C and D will be located in the Terminal C & D Daily Parking Lot in the FHV Staging Area.
      • To access the Terminal C and D FHV waiting lot, follow signs to “Daily Parking”. Once you're there, follow the signs to “FHV Staging”. You do not need to take a ticket upon entry—if you do, you have entered the wrong area.
  • The queue is first in-first out. The driver who has been waiting within the staging area in driver mode the longest gets the next request. Your physical location within the staging area does not affect your spot in the queue, but if you exit the staging area or log out of driver mode, you will lose your spot.
  • If the staging area is full, you must leave the airport. You may not wait for requests anywhere else on airport property or use any other parking lots while in driver mode.
  • Passenger cancellations don't affect your place in line. If your passenger cancels on you, head back to the staging area. As long as you're back within 5 minutes, you'll be placed at the front of the queue.
  • Driver cancellations and missed requests do affect your place in line. If you are the one to cancel a request, or if you miss a request, you're placed at the back of the queue.
  • You can view your place in line in the app. Learn how to view your position in the queue here.

Pickups:

  • Terminals A, C, & D: Pick up passengers from Arrivals, at your passenger’s carrier of choice.
  • Terminal B: Beginning 5/5/2018, pick up passengers from Level 2 of the Terminal B Garage between columns F through K.
  • Do not wait or circle back at the airport if the passenger is delayed when picking up.
  • Pre-dispatch: While waiting for ride requests at Terminals C & D, you may receive an SMS and an in-app note directing you to head toward the terminal. While en route, you should receive a ride request. If you do not, head back to the staging area. As long as you're back within 15 minutes, you'll be placed at the front of the queue. More information on pre-dispatch can be found here.
  • Short ride bump: If you receive a request for a short ride from the airport after waiting in the queue, you may qualify for a higher queue position after you drop off your passenger. You’ll receive an SMS after dropping off to let you know you have the option to return to the staging area for a preferred spot in the queue. Please note, if you give a ride before returning to the staging area, you may still qualify for a preferred spot in line.

Drop-offs:

  • Drop off passengers curbside at the terminal entrance, at your passenger’s carrier of choice.
  • Do not wait at the airport terminal after drop-off. If you'd like to wait for additional requests, proceed to the staging area.

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