New Orleans passenger info
In addition to reporting a concern or problem directly to Lyft by tapping 'Contact Support' below, passengers in New Orleans may also register a complaint or concern with the city by calling the Ground Transportation Bureau at 504-658-7170 or emailing gtb@nola.gov.
Jefferson Parish Passenger Information
Passengers in Jefferson Parish may also register a complaint or concern with the parish by contacting the Taxi Division:
Jefferson Parish Taxi Division
Property Maintenance/ Zoning/Quality of Life
1221 Elmwood Park Blvd., Suite 203
Jefferson, LA, 70123
(504) 736-6961
To file a complaint with Jefferson Parish online, please click here: http://www.jeffparish.net/index.aspx?page=3272.