Roadside Assistance with Allstate

Note: The Accelerate rewards program is ending. You have until August 30 to use your rewards before they expire. Review these by visiting your Driver Dashboard.

We're launching a new rewards program and will have more details when it’s available for you.

With your Accelerate rewards, you can take advantage of our relationship with Allstate Roadside Services when you need emergency roadside assistance for your vehicle.

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How to request assistance

If you're experiencing an emergency with your vehicle, dial 844-400-1449 to speak with an Assistance Representative from Allstate Roadside Services.

Allstate can help with:

  • Fuel (only covered once a month)
  • Lockout
  • Dead battery
  • Flat tire
  • Towing

You can request up to 3 services in a fixed 3 month period. The periods are:

  • November through January
  • February through April
  • May through July
  • August through October

Once you hit the 3 service cap, you can still call Allstate but will be responsible for the full cost of any charges incurred.

For accidents, go to this page and select the 'Call Me' button for immediate assistance.

For damage issues or other non-safety related issues, go to this page and select the 'Contact Support' button.

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Discount rates

Depending on your Accelerate level and relationship with Allstate, you're eligible for the following discounts:

Silver and Gold level drivers: Save an average of 20% (based on national roadside assistance averages) with our pre-negotiated flat rates: $79 for towing (includes 5 miles), $59 for additional roadside assistance of fuel delivery, lockout, flat tire, or dead battery.

Platinum level drivers: Enjoy free roadside assistance. Learn how it works.

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If you have an Allstate/Esurance auto insurance policy

Check your current policy. Depending on your terms and conditions, you may already have roadside assistance coverage.

For help and details on your coverage, please contact your local Allstate Agent or 877-508-4131 for Esurance.

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Roadside assistance for Express Drive users

If you use our Express Drive rental program, you are encouraged to first contact your rental provider to request roadside assistance, but can still contact Allstate and receive our discounted rate if you are a qualifying Accelerate driver.

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