An important message to our community:

Our Support team is available 24 hours a day, 7 days a week. Due to high volume, our wait times are longer than usual. To help us assist you faster, please avoid submitting multiple requests. Thanks for your patience.

Lyft Rewards

Lyft Rewards is a driver program that recognizes you for driving with Lyft and rewards you for your earnings during busy hours.

Skip to:


Eligibility

We will let you know when Lyft Rewards is available to you. Right now, it’s only available to some drivers.

You’ll be able to start earning points as soon as the program is available to you.

Back to top


How to earn points

Lyft Rewards gives you points for every eligible dollar you earn. Points are used to both unlock tiers and earn rewards.

As you earn points, the points are reflected in two categories:

  • Qualifying points help determine your tier status in the program for both your current and upcoming qualifying periods. These points reset at the beginning of a qualifying period.
  • Redeemable points are used to redeem cash or ride credit rewards. Redemption of these points has no impact on your tier or qualifying points. These points have no expiration.

When you earn points, you receive the same amount of both qualifying points and redeemable points.

Note: Rewards members may see special limited-time promotions where earnings only qualify for one category.

For a ride to include points, the passenger has to be accepted or dropped off during a busy hour.

You can find your region’s busy hours in the ‘Lyft Rewards’ tab of your Lyft Driver app menu.

Back to top


Which earnings are eligible for points

On a ride that’s accepted or dropped off during a busy hour, you earn points on:

  • Base fares
  • Time and distance earnings
  • Tips, up to $15 per ride

You don’t earn points on other types of earnings, which include:

  • Ride bonuses (such as Personal Power Zones and Streak bonuses)
  • Cancel fees
  • Earnings from rides not accepted or dropped off during busy hours
  • Other bonuses, earnings, and fees

Back to top


Points per dollar

The number of points per dollar you earn depends on your region. Check the ‘Lyft Rewards’ tab of your Lyft Driver app for details.

Earned points always round down to the nearest whole point.

Example: You make $9.55 in eligible earnings on a ride, and you earn 3 points per eligible dollar in your region. That means you’ll get 28 points ($9.55 x 3 = 28.65)

Points earned on tips are separate from points earned on other ride earnings, but they’re calculated the same way.

Example: You earned 28 points on a ride, and your passenger adds a $2 tip. If you earn 3 points per eligible dollar in your region, you’ll get 6 more points ($2 x 3 = 6)

Back to top


Unlocking the next tier

Lyft Rewards has three tiers: Silver, Gold, and Platinum.

As you earn qualifying points, you also make progress toward unlocking the next tier. Redeeming your redeemable points for rewards does not affect your progress toward the next tier.

The number of qualifying points you need to unlock each tier is based on your region. Your progress can be found in the ‘Lyft Rewards’ tab of your Lyft Driver app menu.

To unlock Gold and Platinum, you also need a rating of 4.90 or higher.

Back to top


Qualification periods

There are four Lyft Rewards periods each year:

  • Feb. 1 - April 30
  • May 1 - July 31
  • Aug. 1 - Oct. 31
  • Nov. 1 - Jan. 31

The points you earn during a period help you unlock the next tier.

Your progress toward the next tier resets at the end of each period. This reset does not affect your rewards points balance.

Once you unlock Silver, you keep it through the current period to the end of the next period.

Once you unlock Gold or Platinum, you keep your status through the current period to the end of the next period as long as you maintain a 4.80 or higher rating.

Back to top


Rewards

The kinds of rewards you can get depends on the tier you unlock.

Redeeming points for rewards doesn’t affect your progress toward unlocking the next tier.

Silver

Once you unlock Silver, you can redeem points for credit to take Lyft rides.

You also get:

Gold

With Gold, you keep all Silver rewards, and you also get:

  • 4% total cashback on gas through the Lyft Direct debit card
  • The option to redeem points for a cash bonus
  • The ability to see the direction and length of a ride before you accept it (90% acceptance rate required)
    • To see your current acceptance rate, tap 'See trip info before accepting a ride' from the Gold Rewards details in your app 

Platinum

Platinum includes Silver and Gold rewards. You also get:

Platinum rewards require a rating of 4.90 or higher to access. However, you won’t lose Platinum status unless your rating goes lower than 4.80.

Back to top


Gas savings

You can earn cash back on gas with a Lyft Direct debit card:

  • No tier – 2% cash back
  • Silver – 2% cash back
  • Gold – 4% cash back
  • Platinum – 5% cash back

Lyft Direct is a separate program and subject to terms and conditions. Cash back rewards apply at select gas stations. Learn more about earning and redeeming cash back.

Back to top


Openbay discounts and credits

Cash in Lyft Rewards points for credit using the vehicle service marketplace, Openbay.

Openbay is an online marketplace for vehicle services and maintenance around the country.

  • Silver, Gold and Platinum - Redeem Lyft Rewards points for credit with Openbay
    • You receive $6 credit for every 500 points redeemed
    • You can also receive discounted pricing on vehicle services

To get started, go to Openbay through your Lyft Rewards dashboard and tap ‘Redeem points for car service credit.’ If you’re curious about what services and pricing are available, tap ‘Save on car services’.

You can also sign in to https://www.openbay.com/lyft/.

Once you have redeemed points for credit on Openbay, you can see your available credit and check your total credit history by clicking on the ‘Rewards’ tab of the Openbay navigation menu.

You have six months to use your credits once you've redeemed your points.

Due to service limitations, some vehicles may not qualify. For a complete list of qualifying vehicles, click here.

If you have questions about appointment scheduling, services offered, locations where Openbay is available, or pricing, you can call or email Openbay support at (617) 398-8888, or at memberservices@openbay.com.

Back to top


Roadside assistance with Allstate

You can take advantage of Allstate roadside services when you need emergency roadside assistance for your vehicle.

Discounted rates only apply to Lyft-approved vehicles. Personal vehicles that are not approved to drive with Lyft are not eligible.

Silver and Gold

Save an average of 20% (based on national roadside assistance averages) with our pre-negotiated flat rates:

  • $79 for towing (includes 5 miles)
  • $59 for additional roadside assistance of: fuel delivery, lockout, flat tire, or dead battery
  • $89 for winching service

Platinum

Lyft will cover base roadside assistance services from Allstate:

  • Lyft covers $79 for towing (includes 5 miles)
  • Lyft covers up to $59 for non-tow services such as tire changing, lockout, and dead battery, and and $89 for winching service
  • Lyft covers up to $59 for fuel delivery (once per month limit)

You can request up to 3 services within a period. There are four Lyft Rewards periods each year:

  • Feb. 1 - April 30
  • May 1 - July 31
  • Aug. 1 - Oct. 31
  • Nov. 1 - Jan. 31

Once you have requested 3 services, you can still use Allstate but will have to pay the pre-negotiated flat rates.

Back to top


Save on filing your taxes with TurboTax

We’re partnering with TurboTax and offering all drivers free access to TurboTax Self-Employed and 50% off TurboTax Live Self-Employed.

All drivers qualify for the following perks:

TurboTax Self Employed

  • Free federal filing until 4/15
  • Free state filing until 2/29

TurboTax Live Self-Employed

  • 50% off federal filing until 4/15
  • 50% off state filing until 2/29

Platinum level drivers qualify for the following perks:

TurboTax Self-Employed

  • Free federal and state filing until 4/15

TurboTax Live Self-Employed

  • 50% off federal filing and free state filing until 4/15

You can claim your TurboTax offer in the ‘Tax Information’ tab of your Driver Dashboard. 

As a heads up, you must access TurboTax through your Driver Dashboard in order for the discount to apply. 

If you access TurboTax through your Dashboard and then later access TurboTax directly through their website, the discount will not apply. Lyft is not responsible for fees incurred by accessing TurboTax directly.

Back to top


 

Terms and conditions

This program is governed by the Lyft Rewards Terms and Conditions and by the Lyft Terms of Service.

Back to top

See also:

Need something else?

Contact Support
360035885974 en-us