As a Lyft driver, you can take advantage of our relationship with Allstate Roadside Services when you need emergency roadside assistance for your vehicle.
- If you are experiencing an emergency with your vehicle, please dial (844) 400-1449 to speak with an Assistance Representative from Allstate Roadside Services. Events in which Allstate can help:
- Dead battery
- Flat tire
- If there's an accident or safety issue, get fast help by going to this page and selecting the 'Call Me' button.
- For non-safety related issues or damage issues, go to this page and select the 'Contact Support' button.
Depending on your Accelerate level and relationship with Allstate, you're eligible for the following discounts:
All drivers: You’re saving an average of 20% (based on national roadside assistance averages) with our pre-negotiated flat rates: $79 for towing (includes 5 miles), $59 for additional roadside assistance of fuel delivery, lockout, flat tire, or dead battery.
If you have an Allstate/Esurance auto insurance policy: Check your current policy —depending on your terms and conditions, you may already have roadside assistance coverage. For help and details on your coverage, please contact your local Allstate Agent or 877-508-4131 for Esurance.
If you’re a Platinum driver in Accelerate: Enjoy free roadside assistance. Visit our Platinum Driver FAQ to learn how it works. Make sure to email us your roadside assistance receipt, and we’ll cover the bill. In short: Lyft will reimburse base costs for roadside assistance on approved Lyft vehicles ($79 for towing, or $59 for additional roadside assistance of fuel delivery, lockout, flat tire, or dead battery). You'll be responsible for additional charges, including towing for each mile after 5 miles.