An important message to our community:

Our Support team is available 24 hours a day, 7 days a week. Due to high volume, our wait times are longer than usual. To help us assist you faster, please avoid submitting multiple requests. Thanks for your patience.

Community guidelines

In order to protect all of our community members, we have a set of guidelines to establish Trust and Safety within the Lyft community. The focus of these guidelines is to create a community grounded in the principles of Care, Respect, Trust, Inclusion and Transparency.

See the Lyft Community Guidelines webpage.

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