Lyft Media
Top Lyft Drivers who give a certain number of rides per week may be invited to receive a media tablet for their vehicle.
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Getting started
How it works
Media tablets let riders choose their favorite songs, view their route, and tip during the ride. They can also be paired with Bluetooth-enabled speakers. However, Bluetooth isn't required for the tablet to work.
These tablets are loaded with Lyft-only software and can’t be used for any other purpose (including giving Uber rides). They also don’t need to be paired with your phone.
Media tablets come with a security cable and key. We recommend using the security cable and taking the tablet out of your vehicle when you’re done giving rides.
Eligibility
Tablets are installed and running when you rent an Express Drive vehicle. If you’re driving a private vehicle, you must be recruited, sign up, and self-install the tablet that Lyft ships to you.
You are eligible for recruitment if you:
- Give at least 45 rides per week.
- Drive in Atlanta, Austin, Colorado, Dallas, Houston, Los Angeles, Maryland, North Carolina, Philadelphia, Phoenix, San Antonio, Virginia, or Washington D.C.
Note: New York drivers are also eligible but will need to schedule an appointment to receive their tablet in-person.
Request a tablet
Drivers who qualify will receive an invitation to join the program. A link to an application form will be provided in the invitation for drivers to submit their tablet request. If you’re eligible and haven’t received an invitation, you can apply using this application form to be added to the waitlist.
Once you’ve filled out the application form, your tablet and its accessories will be sent to the shipping address you provided on your application. The accessories include a mount, a tablet port & charging cord, and a tablet security cable. We strongly encourage you to use the accessories Lyft sends you instead of your own.
When your tablet and accessories arrive, use the QR code provided to see the steps on how to pair the tablet with Bluetooth and install it in your vehicle.
Make sure to contact support if you’re missing any of the accessories and confirm your information to get it shipped to you. You won’t be charged for any replacement accessories.
There is a one-time $5 rental fee that will be deducted from your first earnings, but you won’t be expected to pay for the tablet or any of its accessories.
Note: Your tablet may be recalled if you’re inactive for 30 days.
Setting up your tablet
To mount your tablet:
- Assemble the mount on the back of your headrest.
- Place the tablet on the mount.
- Plug the cable into the port and the other end into the vehicle charger.
To set up your tablet:
- Turn it on by pressing the power button at the top left (if the tablet doesn’t turn on, you’ll need to charge it).
- Select the blue button at the bottom right of your screen to go to settings, then bluetooth.
- Select ‘Visible now’ and allow for the pairing.
- Turn on your vehicle to pair your tablet.
Note: You can use your tablet without connecting it to your vehicle’s bluetooth.
Media tablets come with a security cable and key. We recommend using the security cable and taking the tablet out of your vehicle when you’re done giving rides.
Contact support if you have trouble setting up your Lyft Media tablet. If you’re an Express Drive renter with questions about installation, contact Flexdrive support.
How earnings work
You can earn advertising revenue from advertisers using your tablet. On average, drivers who gave 60 rides with ads per week earned an extra $25 per month from tablet advertising earnings.
Drivers also earned an average of $75 in tips per month directly from their tablet and 13% more tips overall than drivers who don’t have a tablet. All tips and revenue shared through Lyft Media are paid directly to you.
Advertising earnings are available weekly and are automatically added to the tips section of your earnings reports.
Please allow between 24 and 48 hours for tips from your tablet to show up in your account.
If you have any questions about your Lyft Media earnings, contact support.
Return your tablet
Contact support to return a Lyft Media tablet. You’ll be given a prepaid return label to ship the tablet.
To return a tablet:
- Print out the label that the Lyft Media support team provided.
- Pack up the tablet in any package or box and take it to your nearest postal office.
- Message the support team as soon as the tablet has been dropped off.
Note: New York drivers will have to physically bring the tablet back to the location where they picked it up.
Report a stolen or damaged tablet
Contact support if your tablet or tablet accessory is broken, stolen, you need troubleshooting help, or if you'd like to return it.
After contacting support your tablet will be deactivated. You’ll need to provide your current shipping address to the support agent to verify your information and receive a new tablet.
If your tablet is damaged, you’ll need to send it back for security reasons. You won’t be penalized or removed from the program for returning a damaged tablet.
Note: Express Drive renters should report a stolen or damaged tablet through Flexdrive.