An important message to our community:

Our Support team is available 24 hours a day, 7 days a week. Due to high volume, our wait times are longer than usual. To help us assist you faster, please avoid submitting multiple requests. Thanks for your patience.

Report a safety incident or citation

Call 911 for emergencies. 

During a ride, you can call 911 using our in-app Safety Center. 

Our Safety team is available 24 hours a day, 7 days a week. We’ll contact you when you request the call.

Keep in mind that we won't be able to assist with citations or tickets incurred outside of the Lyft platform, or due to violating standard traffic laws.

If you have been involved in a vehicle collision, report an accident.

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