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Policies for Passenger Uses of Lyft

We pride ourselves on our amazing community of drivers and passengers. As a passenger, you're absolutely welcome to use Lyft for your day-to-day needs. Here's a breakdown of our policies around the different uses for Lyft.

View our Safety Policies


Bringing friends

Your driver will be more than happy to drive you and your friends. Pile in, grab a seat belt each, and enjoy the ride! Remember, most vehicles on the platform can seat up to 4 passengers. If you've got a bigger group, we recommend using Lyft Plus, which seats up to 6.

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Requesting for friends

You're more than welcome to request a Lyft ride for a passenger other than yourself. Simply enter your friend's address into the app, or move the pin to their location, and tap 'Request Lyft.' We just ask that you call the driver to give them a heads-up that they'll be picking up your friend. It's also advisable to enter the destination address into the app if you know where your friend is going.

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Children (17 and under)

Children are not permitted to ride alone in a Lyft vehicle, but are welcome to join you in a ride.

We're happy to give kids a ride as well as adults, as long as your children have the proper car seats that fit legal requirements according to state or city law. You should plan on providing your own car seat for children that require one.

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Pets and service animals

Pets

We love your four-legged friends, but ask you to keep in mind that not all drivers are comfortable with having animals in their car. If you want to bring your pet along with you, make sure to call the driver once they have accepted your request and inform them of your companion before they come and pick you up. Tons of our drivers are comfortable with Fido and Spot, but some may have allergies or concerns about their vehicle, so it's always best to check in with them first.

Service animals

It is Lyft’s policy that passengers with service animals should be reasonably accommodated by drivers on the Lyft platform.

Read our full service animal policy

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Running errands

We love seeing community members helping each other out and see running errands as a great part of the Lyft experience.

Making multiple stops

Keep in mind that drivers are just like you and might have other plans for later in the day. If you’re making a stop going to be gone from the car for longer than 10 minutes, have the driver end the ride and request a new ride when you’re ready to dash off to your next destination.

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Wheelchairs

The Lyft app allows passengers with accessibility needs to enable Access Mode. In certain markets, when Access Mode is enabled, vehicles that are specially outfitted to accommodate wheelchairs will be dispatched in lieu of a standard Lyft vehicle. Learn more about accessible vehicle dispatch.

Read our full wheelchair policy

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