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The Lyft Beta app

The Lyft Beta app is where we test our newest features and app updates. The Lyft Beta app functions just like the normal Lyft app, only you get to help us hunt bugs, improve usability, and try features before public release. To participate in this testing program, you must request access to join Lyft Beta. If you're accepted to be a Lyft Beta tester, you'll receive an email with instructions on how to download the Lyft Beta app.

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Request to join Lyft Beta

Drivers

Please fill out this form if you're interested in joining the Lyft Beta program. If you are added to the program, then you'll receive an email with your invite.

If you don't receive the latest invite, double check your spam folder and search the exact subject: Lyft, Inc. has invited you to test "Lyft Driver ß"

New passengers

We are not adding new passengers to the Lyft Beta program at this time.

Lyft Beta renewal for passengers

You may be interested in requesting renewal access to the program in scenarios such as:

  • Adding friends and family to the program (if you are already an existing member of the Lyft Beta Program)
  • Re-adding yourself to the program after removal
  • Renewal for iOS Testflight users
  • Moving from one platform to another (such as Android to iOS)

To request admittance or to add your friends and family to the Lyft Beta Program, please refer to this form.

If you don't receive the latest invite, double check your spam folder and search the exact subject: Lyft, Inc. has invited you to test "Lyft ß"

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Before you start

Lyft Beta feedback is vital to improving the Lyft app. Thank you for participating! Here are some ground rules:

  • You'll be volunteering to join the program and won't be paid.
  • By participating in this program, you'll have access to experimental versions of the Lyft and Lyft Driver mobile apps. These features are in the earliest stages of development and are not ready for the rest of the community, so please refrain from sharing or discussing Lyft Beta app details.
  • You can opt out and stop participating in the program any time. Lyft may also stop operating the program or cancel your participation at any time.
  • You'll need to keep updating to the latest Lyft Beta releases to stay in the program. Lyft Beta runs on your constructive feedback — if you don’t update five consecutive releases, we’ll remove you from the program.

Read more at Lyft Beta Term of Use.

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How to install Lyft Beta

Once you receive your invite, follow the steps below to install and use Lyft Beta. The Lyft Beta app will appear on your phone with a teal Lyft icon. There's no need to uninstall the regular pink Lyft app or white Lyft Driver app.

iOS installation

  1. Download and install the TestFlight app from the App Store
  2. Find your TestFlight invitation email and open it on your device
    • Subject for Drivers: Lyft, Inc. has invited you to test "Lyft Driver ß"
    • Subject for Passengers: Lyft, Inc. has invited you to test "Lyft ß"
  3. Tap "View in TestFlight" in the email to open TestFlight and see the available build to install
  4. Sign in with your Apple ID
  5. Download the Lyft Beta app
  6. Testflight is where you’ll see test details and install updates. New updates are sent multiple times a week. Please try to stay up to date, especially before the weekend.

If you're receiving too many notifications, but want to stay in the program, please refer to this guide.

Android installation

  1. Find your Lyft Beta invitation email and open it on your device
  2. Tap on the link to download the app on Google Play
  3. Tap on "download it on Google Play"
  4. Tap on "Install"
  5. Set the app for automatic updates to stay up to date with the latest Lyft Beta app

If you receive an error, check that you’re signed into the Google Play store with the same Gmail account where you received your Lyft Beta app invite.

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Submitting bugs and feedback

We'd love your bug reports and feedback! Please refer to the guide below on how to submit a bug for the device you're using. Please do not use the TestFlight or Play Store "Submit Feedback" option.

When testing the Lyft Beta app, report any bugs related to the version you’re using, such as:

  • An action, like a button tap, that doesn’t do anything
  • Error messages when tapping certain buttons
  • App crashes or freezes
  • Display errors, like incorrectly formatted text or out of place buttons/icons
  • Connectivity errors (please include step-by-step instructions on what caused the error to appear)

If you experience a Lyft Beta issue that blocks you from completing normal activities, like requesting or completing a ride, switch to the latest version of the live Lyft app (pink icon) and use it.

In order to stay focused on fixing bugs, our Technical Support team won't be able to field general questions submitted as bugs. They will direct you to the Help Center for issues unrelated to bugs, such as: cancelled rides, ride cost questions, lost and found, etc. 

 Submitting bugs on iOS

  1. Take a screenshot to report a bug
  2. Choose a category
  3. Select the image to draw on it or highlight the specific issue
  4. Explain any steps or details that help us reproduce the bug
  5. Tap the paper airplane symbol to send the report

Submitting bugs on Android

  1. Tap the floating blue button to report a bug
  2. Tap on "Report a Problem"
  3. Choose a category, then write a brief description of the issue
  4. Explain any steps or details that help us reproduce the bug
  5. Tap the paper airplane symbol to send the report 

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Requesting removal from the Lyft Beta program

We hate to see you go!

Once removed from the program, your Lyft Beta app will be uninstalled and you will no longer have access to this app. You will need to request to be added again once you are removed.

To proceed with the removal, please submit a request here.

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Need something else?

Contact Support
115013079908 en-us