How to request a ride

There are several ways to request a Lyft ride:

The Lyft app

To request a Lyft ride, download the Lyft app and create an account. Then:

  1. Open the Lyft app
  2. Tap 'search destination' and enter your destination. You can enter an address or search for a location.
  3. Select your ride mode. Swipe left for economy, luxury, or extra seating options.
  4. Tap 'Select' to request a ride. That’s it!

The pickup location will automatically set to your current GPS location. To change the pickup location:

  1. Tap 'Current location' at the top of the screen
  2. Enter an address or drag the location pin to the right spot
  3. Tap 'Set pickup.' That's it!

If there's an easier pickup location nearby, you’ll have the option to meet your driver at the new location to save time. Pickup suggestions are always optional, and are only a short walk away.

Add an extra stop by tapping 'Tap to edit locations' then tapping the '+' (plus sign) in between the pick-up location and your destination. You can do this when requesting a ride, before pickup, or any time during your ride.

When making multiple stops, keep in mind that drivers are just like you and may have other plans later in the day. Before leaving the car, make sure to communicate with your driver about how long they're able to wait.

If you’re making a stop or going to leave the car for more than 10 minutes, ask the driver to end the ride. Then, request a new ride when you’re ready to go to your next destination. 

Change your payment method before requesting a ride by tapping the payment method shown on the ride mode selection screen.

On the 'Payment' screen you can change or add payment methods, view any active promos, and switch between personal or business accounts.

You’ll see the price of your ride on the ride mode selection screen before you tap 'Select.' Learn more about how to estimate a Lyft ride's cost.

To schedule a ride for a later time:

  1. Set your destination
  2. Tap 'Schedule' on the ride mode selection screen
  3. Choose a date and time and tap 'Set pick up time'
  4. Confirm your pickup and drop-off location, then tap 'Schedule.' That's it!

Note: Scheduled rides are not available in all regions, and may not be available for all ride modes in a region.

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Desktop or mobile browser

If you can't use the Lyft app but have a Lyft account, request a ride using a browser:

  1. Go to http://ride.lyft.com
  2. Enter the phone number associated with your Lyft account
  3. We’ll send you a text with a verification code. Enter the code to log in.
  4. Request a ride the same way you would on the app. Heads up: Apple Pay can't be used when requesting a ride on a browser.

Browser ride tips

  • At this time, you can only request standard Lyft or XL using a browser. We’re working to bring Shared and Lux to browsers soon!
  • If you don’t know your pickup address, enable your location in the browser's settings and make sure the pin is displayed in the right spot. If the pin’s placement is incorrect, enter a nearby address or venue and meet your driver there.
  • If you request on a desktop or tablet, you can see your driver’s progress in the browser or app. However, keep an eye on your phone because we'll text you important ride updates.
  • If you request a Lyft on your desktop and then leave the house with only your smartphone, you'll still be able to see the request in the app.
  • If you request a Shared from your phone, you can check the driver’s location on a browser, but the ride will appear as a standard Lyft and only show part of the route. Feel free to bookmark http://ride.lyft.com on your browser!

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