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Lyft Beta

We invite our top drivers and passengers exclusive access to the Lyft Beta program. The program isn't available to everyone, so we'll let you know by personal invitation whether you can participate.

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Overview

The beta app functions just like the normal Lyft app. The beta app appears on your device as a teal blue Lyft icon. This means you'll have two Lyft apps on your phone: teal blue for beta testing and pink from the app store.

Lyft Beta runs on your constructive feedback. If you don’t activate five consecutive updates, we’ll have to remove you from the program.

Because you'll be helping out Lyft (thanks again!), we want to let you know our ground rules. Please read the full agreement below before continuing.

Here's what to expect:

  • By participating in this program, you’ll get access to experimental versions of the Lyft mobile application
  • We may show you confidential, yet-to-be released products or features, so you must be willing to keep these secret
  • You'll be volunteering to help out Lyft and won't be paid
  • You can stop participating in the program at any time. Lyft also may stop operating the program or cancel your participation at any time.

Read the full Lyft Beta Terms of Use.

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How to install

After you get an invite from us, you'll need to set up our distribution tool, Crashlytics. The guides below will walk you through the installation process.

Heads up: You don't need to un-install the regular app to test the beta version.

If you didn't receive an invite for the latest build, check your Spam folder and search your inbox for 'Crashlytics.' If you still can't find it, let us know.

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Common issues during installation

iOS users: If you see the message below, go to your phone's iOS Settings, then 'General,' then 'Profiles,' and then Lyft, Inc. (Ent). Now tap 'Trust "Lyft, Inc. (Ent)."'

Android users: If you see the message below, you may have to adjust your security settings. Go to Android Settings, then 'Security,' then toggle 'Unknown sources.'

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Report a bug or error

You'll need to keep activating beta releases to stay in the program. Here's how to report any bugs or errors you might see.

iOS users:

  1. Take a screenshot (see How to take screenshots of the app)
  2. Draw on the screenshot to highlight the issue
  3. Give us any steps you took or details that might help us reproduce the bug, then tap 'Send.' See screenshots below for more.

 

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Android users:

  1. Shake your device
  2. Tap 'Report a Problem' to send a bug report
  3. Draw on the screenshot to highlight the issue
  4. Give us any steps you took or details that might help us reproduce the bug, then tap 'Send.' See screenshots below for more.

If you encounter an issue with the Beta version that prevents you from being able to complete normal activities like requesting or giving a ride, sign into the latest version of Lyft or Lyft Driver from your device’s app store.

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Opt out of Lyft Beta

You can opt out of the program by emailing us.

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