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The Lyft Beta app

The Lyft Beta app is where we test our newest features and app updates. The Lyft Beta app functions just like the normal Lyft app, only you get to help us hunt bugs, improve usability, and try features before public release. To participate in this testing program, you must request access to join Beta. If you’re accepted to be a Beta tester, you’ll receive an email with instructions on how to download the Beta app.

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Request to join Beta or opt out of Beta
Please fill out this form if you're interested in joining the Lyft Beta program or if you would like to opt out. If you are added to the program, then you'll receive an email with your invite.

If you don’t receive the latest invite, double check your spam folder and search the exact subject below:

  • Subject for Drivers: Lyft, Inc. has invited you to test "Lyft Driver ß"
  • Subject for Passengers: Lyft, Inc. has invited you to test "Lyft ß"

Please fill out this form if you’re unable to locate your invite.


Before you start
Beta feedback is vital to improving the Lyft app. Thank you for participating! Here are some ground rules:

  • You'll be volunteering to join the program and won’t be paid
  • By participating in this program, you’ll have access to experimental versions of the Lyft and Lyft Driver mobile apps. These features are in the earliest stages of development and are not ready for the rest of the community, so please refrain from sharing or discussing Lyft Beta app details.
  • You can opt out and stop participating in the program any time. Lyft may also stop operating the program or cancel your participation at any time.
  • You’ll need to keep updating to the latest beta releases to stay in the program. Lyft Beta runs on your constructive feedback — if you don’t update five consecutive releases, we’ll remove you from the program.

Read more at Lyft Beta Term of Use.


How to install Beta

Once you receive your invite, follow the steps below to install and use Lyft Beta. The Beta app will appear on your phone with a teal Lyft icon. There’s no need to uninstall the regular pink Lyft app or white Lyft Driver app.

iOS installation

  1. Download and install the TestFlight app from the App Store
  2. Find your TestFlight invitation email and open it on your device
    • Subject for Drivers: Lyft, Inc. has invited you to test "Lyft Driver ß"
    • Subject for Passengers: Lyft, Inc. has invited you to test "Lyft ß"
  3. Tap “View in TestFlight” in the email to open TestFlight and see the available build to install
  4. Sign in with your Apple ID
  5. Download the Beta app
  6. Testflight is where you’ll see test details and install updates. New updates are sent multiple times a week. Please try to stay up to date, especially before the weekend.

Android installation 

  1. Find your Lyft Beta invitation email and open it on your device
  2. Tap on the link to download the app on Google Play
  3. Tap on “download it on Google Play”
  4. Tap on “Install”
  5. Set the app for automatic updates to stay up to date with the latest Beta app

If you receive an error, check that you’re signed into the Google Play store with the same Gmail account where you received your Beta app invite.


Bugs and how to report them

When testing the Beta app, report any bugs related to the version you’re using, such as:

  • An action, like a button tap, that doesn’t do anything
  • Error messages when tapping certain buttons
  • App crashes or freezes
  • Display errors, like incorrectly formatted text or out of place buttons/icons
  • Connectivity errors (please include step-by-step instructions on what caused the error to appear)

If you experience a Beta issue that blocks you from completing normal activities, like requesting or completing a ride, switch to the latest version of the live Lyft app (pink icon) and use it.

In order to stay focused on fixing bugs, our Technical Support team won't be able to field general questions submitted as bugs. They will direct you to the Help Center for issues unrelated to bugs, such as: cancelled rides, ride cost questions, lost and found, etc. 

 How to report bugs on iOS: 

  1. Take a screenshot to report a bug
  2. Choose a category
  3. Select the image to draw on it or highlight the specific issue
  4. Explain any steps or details that help us reproduce the bug
  5. Tap the paper airplane symbol to send the report

 How to report bugs on Android: 

  1. Tap the floating blue button to report a bug
  2. Tap on "Report a Problem"
  3. Choose a category, then write a brief description of the issue
  4. Explain any steps or details that help us reproduce the bug
  5. Tap the paper airplane symbol to send the report

Need something else?

Contact Support