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Airport Information for Drivers

For rules and prohibitions specific to airports in California, see this page.

Our goal is to partner with every airport to provide a delightful Lyft experience for passengers to and from the terminal, as we already have in several cities. See below for a list of current airport pickup and drop-off statuses.


Permitted Airport Operations

Click the links in the list for detailed instructions on giving airport rides.

Alabama

Alaska

Arizona

California

Colorado

Connecticut

Delaware

District of Columbia (Washington, DC)

Florida

Georgia

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Rhode Island

South Carolina

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming


For permitted operations at California airports, see this page.


Prohibited Airports

City Airport Pickups Drop-offs
Orlando MCO Prohibited OK
Honolulu HNL Prohibited OK
New Orleans MSY Prohibited Prohibited

For rules and prohibitions specific to airports in California, see this page.


Drivers: Redirecting a Prohibited Airport Request

If your city's airport is prohibited for pickups, the app will prevent airport pickup requests from being made. If a passenger moves their pin outside airport property, and asks you to come pick them up at the airport, kindly inform them that you are not authorized to, and they'll need to find alternate means of transportation.

Drop-offs can be trickier. If a passenger asks you to take them to a prohibited airport, here are some tips on how to make the conversation go smoothly:

  1. Offer to take them to a nearby destination.
    Redirecting Prohibited Airport Rides
  2. Apologize, and politely cancel the ride. Worried about your acceptance or cancellation rate? Let us know and we'll remove it from that day's summary.

If You're Approached by an Airport Authority

Authorities at the airport may approach you and ask you for a waybill.

The waybill allows law enforcement officials to see information about your current or most recent ride.

To access your waybill, follow these steps:

  1. Go to your Dashboard*.
  2. Tap Waybill in the left side menu.

*Access your Dashboard either through the left panel menu in the Lyft app, or by going to lyft.com/drive in a web browser.

Waybill

See also:

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